Environmental Services / Custodial Operations Manager 1

Sodexo Careers•Denver, CO

1d•Onsite

About The Position

Sodexo is seeking a highly motivated Environmental Services / Custodial Operations Manager 1 to lead talent development support to Environmental Services (EVS) and Laundry services at Denver Health and 11 associated clinics located in Denver, CO. This role collaborates with a high-performing management team and will own the training lifecycle for 300+ staff, from content selection, safety, and syllabus creation to compliance monitoring. This manager will be the central driver ensuring consistent, high-quality operational execution within the EVS and Laundry departments. The Operations Manager serves as the central driver of consistent, effective training practices throughout the EVS and Laundry departments and may also manage the Operating Room (OR) support personnel.

Requirements

Experience coordinating and conducting training sessions for small and large groups
Excellent presentation skills, communication skills and interpersonal skills
Fluency in Microsoft Office Suite and familiarity with Sodexo systems (SMS, Press Ganey, etc.)
Ability to engage large and small audiences in training opportunities
Management experience within hospital EVS
Strong organization, communication and project management skills
The ability to analyze and interpret data
The ability to work a Monday – Friday work schedule with occasional weekend and holiday manager-on-duty coverage
Ability to speak another language other than English (bilingual preferred)
A valid driver’s license
Associate's Degree or equivalent experience

Responsibilities

Onboard new employees and lead department orientation for EVS & Laundry
Conduct initial safety training, monthly Sodexo safety training and administer safety audits
Evaluate the patient experience program to improve patient satisfaction scores
Facilitate courses and workshops to increase awareness and grow the skills of others
Assist in the development of training strategies
Maintain regulatory standards (Gold check, Ecosure, etc.)
Potentially manage up to 25 OR support personnel
Identify and implement new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, cost-savings, and improved patient satisfaction scores
Develop learning strategies and plans with business unit leaders based upon deficiencies identified in a needs assessment