Environmental Services / Custodial Manager 2

Sodexo•Jacksonville, FL

3d•Onsite

About The Position

Sodexo is seeking an evening Environmental Services / Custodial Manager 2 at Florida's #1 rated hospital, Mayo Clinic, in Jacksonville, FL. The unit includes a 314 bed hospital, 35 OR suites, outpatient surgery and multiple diagnostic/procedural care units. Several clinical and administrative buildings are also located on this beautifully manicured 600-acre campus with ~2 million total cleanable square feet. The Custodial Manager will report to an Operations Manager and oversee a team of frontline housekeepers, some weekends and holidays are required. This is a 2nd shift (approx hours are 2PM-12AMish). Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being. At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Requirements

have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
have customer service and/or guest satisfaction in a healthcare or hospitality
possess strong leadership skills and has the ability to work independently to drive program
monitor compliance and reach project target dates of completion
have experience effectively managing projects within agreed upon timelines
are results and safety driven
are proficient with computers and other technology
Associate's Degree or equivalent experience

Responsibilities

be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
lead teams and departmental projects and initiatives
effectively manage the Unit Operating System
support a diverse and inclusive workforce