Facility Cleaner - MGM Grand Detroit

MGM Resorts International•Detroit, MI
•Onsite

About The Position

As an Environmental Services Attendant at MGM Grand Detroit, you will help create a welcoming guest experience through professional service and high standards of cleanliness. You will follow S.H.O.W. Service Basics, departmental policies and procedures, and safety and sanitation policies while maintaining casino, public, office, restroom, and other required areas. The role involves repetitive physical tasks, including lifting, bending, standing, and walking for extended periods.

Requirements

  • Ability to perform repetitive physical tasks, including lifting, bending, standing, and walking for extended periods.
  • Excellent customer service and interpersonal skills to communicate effectively with business contacts.
  • Maintain a professional, neat, and well-groomed appearance in accordance with company standards.
  • Take pride in work and be self-motivated.

Responsibilities

  • Provide professional, friendly, and engaging service in alignment with S.H.O.W. Service Basics and exceed guest expectations.
  • Follow departmental policies and procedures, including safety and sanitation policies.
  • Promptly report unsafe conditions or maintenance issues.
  • Maintain cleanliness and quality standards in the casino, public areas, offices, restrooms, and other required areas.
  • Sweep, mop, and vacuum carpets, and clean other floor surfaces.
  • Empty trash bins and replace liners.
  • Clean and disinfect high-touch surfaces.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Health and income protection benefits for eligible employees.
  • Free meals in the employee dining room.
  • Free parking.
  • Child care assistance.
  • Professional and personal development programs, networking opportunities, and community volunteer opportunities.
  • Discounts on company hotel, food and beverage, retail, and entertainment offerings, as well as partner discounts.
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