Environmental Service Manager, Bilingual

Maquise•Ottawa, ON

9d•CA$48,700 - CA$63,000•Onsite

About The Position

The Environmental Services Manager is responsible for implementing and coordinating training, conducting quality assurance audits, managing staff, participating in budgeting, and ensuring compliance with health and safety and infection control programs. This role also involves interacting with suppliers, managing environmental special projects, and serving as a liaison with regulatory bodies. The position requires hands-on daily maintenance, including floor care and snow blowing during winter.

Requirements

Three years of management experience in healthcare, facilities, environmental services or related.
Experience managing unionized teams
Excellent communication skills in French and English, both verbal and written.
Proficient computer skills, specifically with Windows.

Nice To Haves

Post-secondary education an asset.

Responsibilities

Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
Active participation in the Health and Safety Committee for the facility.
Attend client meetings as applicable to the areas in housekeeping and laundry.
Ensure all staff is appropriately trained in and follow infection control programs.
Interact with suppliers and vendors as it relates to housekeeping and laundry services.
Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
Recommend equipment and supplies needed for housekeeping and laundry operations.
Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable as it relates to environmental services.
Participate in the completion of the Balanced Scorecard for the unit.
Meet and check-in with the client on a regular basis and attend meetings as requested.
Take the lead and coordinate schedules for environmental special projects.