Environmental Remediation Area Manager

AECOM•Chicago, IL

4d•$131,000 - $165,000•Remote

About The Position

AECOM is seeking an Area Manager focused on Environmental Site Assessment and Remediation. The role oversees the performance of a group of major programs and/or projects to help achieve internal and client-facing key performance indicators (KPIs), and also includes billable project work. The position may be based at AECOM offices in Ohio, Kentucky, Indiana, Illinois, or Missouri; the posting identifies the work model as remote. The Area Manager supports operations and financial performance, promotes consistent project management and quality practices, helps drive successful project delivery, and works with business leadership on risk, client issues, and process improvement. The role also shares people-management responsibilities for approximately 125 department staff, develops project managers and team members, and collaborates on business development, capture strategies, and profitable backlog growth.

Requirements

Bachelor's degree and at least 8 years of relevant experience, or demonstrated equivalency of experience and/or education.
Must be a US citizen or permanent resident; sponsorship is not available.
May be subject to pre-employment Motor Vehicle Record screening and background check.

Nice To Haves

15 or more years of related experience, including at least 8 years in operations management, Profit & Loss, and staff management.
Strong knowledge and track record in environmental/remediation work, including risk-based strategic asset management and advocacy in multiple state jurisdictions while working for an environmental consultant.
Experience as a people manager and team builder.
Exceptional written and verbal communication skills, including the ability to communicate clearly with varied audiences.
Excellent active listening skills.
Ability to influence others and move toward a shared vision or goal.
Flexibility and adaptability in ambiguous situations.
Resilience, tenacity, and perseverance.
Ability to work collaboratively with and through others.
Strong business acumen and understanding of organizational issues and challenges.

Responsibilities

Act as an escalation point for project issues and recommend ways to improve performance, including addressing resourcing gaps, technical issues, invoice and cash collection challenges, and subconsultant or vendor concerns.
Support monthly, quarterly, and annual financial forecasting, including Pro Forma, Path to Plan, and Annual Plan.
Monitor cash flow, including unbilled work, billed accounts receivable, and days sales outstanding, to support working capital performance.
Drive project management practices and procedures in alignment with AECOM Project Delivery System and Quality Management System requirements.
Ensure accuracy of the department Workload Planning Tool status and Salesforce pipeline and Detailed Forecast data and reports.
Maintain departmental compliance with West Region Environment Pricing guidance and the Delegation of Authority risk approval framework.
Drive program performance to meet or exceed client satisfaction targets and KPIs, and support achievement of internal KPIs.
Work with business leadership on governance and risk issues, ensuring risk-management triggers are identified and addressed proactively.
Develop solutions to client problems and issues.
Participate in reviews of major program and project dashboards and deep dives to identify issues and improve performance.
Promote adoption of digital tools and integrate international Enterprise Capabilities into project delivery.
Develop ideas for program and process improvement and directly manage high-quality client projects.
Share people-management responsibilities for approximately 125 department staff.
Build and facilitate relationships across a diverse, multi-sector client portfolio; serve as a focal point for major issue resolution and provide timely follow-up.
Provide feedback to Project Managers to support client satisfaction and long-term growth.
Develop and implement succession plans, advise on recruiting key staff, and ensure project delivery employees are trained and mentored.
Coach project managers and team members on business performance and internal KPIs, implement processes with Project Managers, and evaluate Project Manager performance.
Collaborate with Client Account Managers, Practice Area Leaders, and Business Line Leadership to grow profitable backlog and support financial success.
Develop budgets for business development portfolio management, tracking and optimizing wins and bookings, and project oversight.
Lead capture strategies for key pursuits and major projects, aiming for strong capture rates and growth of the business and relevant technical capabilities.