Deputy Department Manager - Environmental Remediation

AECOM•Long Beach, CA

10d

About The Position

AECOM is seeking a Deputy Department Manager to oversee Environmental Remediation operations along the West Coast. The role oversees the performance of major programs and projects to meet internal and client-facing KPIs, while remaining involved in and executing billable work. The position is based in California, preferably in the Los Angeles, Orange County, or Long Beach area; candidates in San Diego or Oakland/Sacramento may also be considered. The manager drives program and business performance, supports risk management and issue resolution, develops solutions to client problems, reviews project performance, encourages adoption of digital tools, and promotes program and process improvements. The role shares people-management responsibilities for approximately 50 department staff, builds relationships across three multinational chemical-company client organizations, supports recruiting and succession planning, mentors and evaluates project managers, and helps teams understand business performance and KPIs. The position collaborates with account, practice, and business-line leaders to grow profitable backlog and ensure financial success. It leads capture strategies for key pursuits and major projects, develops budgets for business-development portfolio management, and supports growth of relevant technical capabilities. Operational duties include serving as an escalation point for project issues; addressing resourcing, technical, invoicing, cash collection, subconsultant, and vendor concerns; promoting consistent project-management practices under AECOM’s Project Delivery System and Quality Management System; and maintaining accurate workload planning, pricing and approval compliance, Salesforce pipeline data, and forecast reports. AECOM requires newly hired employees to attend in-person Day 1 onboarding at an AECOM office. The company describes its work as delivering infrastructure consulting and sustainable, resilient solutions across water, environment, energy, transportation, and buildings. It offers training and development programs and a collaborative workplace.

Requirements

Bachelor’s degree and at least 8 years of experience, or demonstrated equivalent experience and/or education.
Pass a background check.
Valid driver’s license and ability to pass a Motor Vehicle Records check under company policy.
U.S. citizenship or permanent residency; sponsorship is not available now or in the future.
Strong written and verbal communication skills and the ability to articulate messages to varied audiences.
Ability to influence others and work toward a common vision or goal.
Flexible and adaptable in ambiguous situations; resilient and tenacious.
Collaborative team player able to work with and through others.
Business acumen and understanding of organizational issues and challenges.
Strong knowledge and track record in environmental/remediation consulting, including risk-based strategic asset management and advocacy across multiple state jurisdictions.

Nice To Haves

Master’s degree.
15 years of related experience.
California Professional Geologist or Professional Engineer credential.

Responsibilities

Drive program performance to meet or exceed client satisfaction measures and KPIs, and support attainment of internal business KPIs.
Address governance and risk issues with business leadership, identifying and managing risk triggers proactively.
Develop solutions to client problems and participate in reviews of major program and project performance dashboards.
Promote adoption of digital tools and integrate international Enterprise Capabilities into project delivery.
Develop ideas for program and process improvement; directly manage and deliver high-quality client projects while performing billable work.
Share people-management responsibilities for approximately 50 department staff and maintain relationships across three multinational chemical-company client organizations.
Serve as a focal point for major client issue resolution and provide timely follow-up.
Provide project manager feedback, support succession planning and recruiting, train and mentor delivery employees, coach teams on business performance and KPIs, and evaluate project managers.
Collaborate with account, practice, and business-line leaders to grow profitable backlog and support financial success of client programs.
Develop budgets for business-development portfolio management and lead capture strategies for key pursuits and major projects.
Escalate project issues and recommend performance improvements, including addressing resourcing, technical, invoicing, cash collection, subconsultant, and vendor concerns.
Promote consistent project-management practices aligned with AECOM’s Project Delivery System and Quality Management System.
Ensure accurate department Workload Planning Tool output and compliance with West Region Environment Pricing guidance and the DOA approval framework.
Maintain accurate departmental Salesforce pipeline data, Detailed Forecast data, and associated reports.