Environmental Remediation Area Manager

AECOM•Cleveland, OH

About The Position

AECOM is seeking an Environmental Remediation Area Manager focused on Environmental Site Assessment and Remediation. The role oversees a group of major programs and projects to achieve internal and client-facing key performance indicators (KPIs), while also performing billable work. The position may be based at AECOM offices in Ohio, Kentucky, Indiana, Illinois, or Missouri. The Area Manager supports operations and business performance, including financial forecasting, working capital, project management practices, workload planning, pricing and risk approvals, and Salesforce pipeline data. The role drives project and program performance, client satisfaction, risk management, quality delivery, adoption of digital tools, and continuous process improvement. It also directly manages high-quality client projects. The position shares people-management responsibilities for approximately 125 department staff. It builds client and internal relationships, resolves major issues, supports project manager development and performance, mentors staff, and develops succession plans. In collaboration with client account managers, practice area leaders, and business line leadership, the Area Manager supports profitable growth, budgets business development portfolios, leads capture strategies for key pursuits, and grows relevant technical capabilities. The position is intended to be filled by February 6, 2027. Newly hired employees must attend in-person Day 1 onboarding at an AECOM office location.

Requirements

Bachelor's degree and 8 or more years of relevant experience, or demonstrated equivalency of experience and/or education.
Must be a U.S. citizen or permanent resident; sponsorship is not available now or in the future.
Position may be subject to pre-employment Motor Vehicle Record screening and a background check.

Nice To Haves

15 or more years of related experience, including 8 or more years in operations management, profit and loss, and staff management.
Strong knowledge and a track record in the environmental/remediation business, including risk-based strategic asset management and advocacy in multiple state jurisdictions while working for an environmental consultant.
Experience as a people manager and team builder.
Exceptional written and verbal communication skills and the ability to articulate messages to varied audiences.
Strong active listening skills.
Ability to influence others and move them toward a common vision or goal.
Flexible and adaptable, including the ability to work in ambiguous situations.
Resilient and tenacious, with a propensity to persevere.
Collaborative team player able to work with and through others.
Strong business acumen and understanding of organizational issues and challenges.

Responsibilities

Act as an escalation point for project issues and recommend ways to improve performance, including addressing resourcing gaps, technical issues, invoice and cash collection challenges, and subconsultant or vendor concerns.
Support business leadership in monthly, quarterly, and annual financial forecasting, including Pro Forma, Path to Plan, and Annual Plan.
Monitor cash flow, including unbilled amounts, billed accounts receivable, and days sales outstanding, to support working capital performance.
Drive consistent project management practices in alignment with AECOM Project Delivery System and Quality Management System requirements.
Ensure accuracy of department Workload Planning Tool status and maintain compliance with West Region Environment Pricing guidance and the Delegation of Authority risk approval framework.
Support the accuracy of departmental Salesforce pipeline data, Detailed Forecast data, and related reports.
Drive program performance to meet or exceed client satisfaction measures and KPIs, and support achievement of internal KPIs.
Work with business leadership to identify and proactively address governance and risk issues.
Develop solutions to client problems and participate in major program and project reviews to identify issues and improve performance.
Promote adoption of digital tools and integrate international Enterprise Capabilities into project delivery to meet business targets.
Develop ideas for program and process improvement and directly manage high-quality client projects.
Share people-management responsibilities for approximately 125 department staff and build relationships across a diverse, multi-sector client portfolio.
Serve as a focal point for major issue resolution and provide timely follow-up on concerns.
Provide feedback on Project Managers, support succession planning and recruiting, and ensure project delivery employees receive training and mentoring.
Coach project managers and team members on business performance and internal KPIs, implement processes with Project Managers, and evaluate Project Manager performance.
Collaborate with Client Account Managers, Practice Area Leaders, and Business Line Leadership to grow profitable backlog and support financial success of client programs.
Develop budgets for business development portfolio management, tracking and optimizing wins and bookings, and project oversight.
Lead capture strategies for key pursuits and major projects, seeking strong capture rates and business growth.