Entry Level Manager

Wegmans Food Markets•Merrimac, WI

5d•$26 - $27•Onsite

About The Position

The Entry Level Manager coordinates and troubleshoots daily activities of customer service employees while participating in store management duties and projects. The role provides exposure to Wegmans’ values, business measures, and operations, including daytime and nighttime operations, and often serves as a liaison among different areas of the store. The manager leads and develops customer service team members, ensuring they have the tools and resources needed to succeed. The work takes place in a fast-paced, energetic environment where responsibilities may vary from day to day. The position requires independently managing store operations across daytime and nighttime hours, including opening and/or closing the store. The schedule varies weekly and includes morning, afternoon, and evening availability, including weekends. The role is full-time, located at 41 Ridge Sq. NW, Washington, DC 20016, and pays $26.25–$27.00 per hour.

Requirements

Customer service experience, preferably in a food service, grocery, or retail setting.
Proven ability to multitask and handle interruptions in a fast-paced environment.
Computer skills.
Must be 18 years or older.
Availability for morning, afternoon, and evening shifts, including weekends.

Nice To Haves

Experience leading a team.
Ability to quickly learn and adapt to new situations and subject matters.

Responsibilities

Independently manage store operations between daytime and nighttime hours, acting as a key leader and liaison among teams and departments.
Open and/or close the store as part of a varied schedule that changes weekly.
Partner with department management to prioritize and delegate tasks and ensure Front End and customer checkout operations run efficiently.
Monitor business and customer traffic throughout the store, manage the appropriate number of open checkout lanes, and operate a register when needed to reduce customer wait times.
Manage the performance of Customer Service employees by providing resources, training, feedback, and development opportunities.
Provide customer service to customers and employees and champion the company’s values and standards throughout the store.
React quickly to situations and partner with store leadership to solve operational challenges.
Participate in and/or lead special projects and assignments across the store to bring employees together and enhance company culture.