Entry Level Manager

Wegmans Food Markets•Chantilly, VA

2d•Onsite

About The Position

The Entry Level Manager leads and develops customer service employees while coordinating and troubleshooting daily store activities. The position combines front-end customer service operations with store management duties and projects, providing exposure to the company’s values, business measures, and operations. The manager works across daytime and nighttime hours and serves as a liaison among store teams and departments. The role includes ensuring employees have the tools and resources they need, supporting efficient checkout operations, and helping maintain a fast-paced, energetic environment. The position is based at 14361 Newbrook Drive, Chantilly, VA 20151. It is full-time, with a varied weekly schedule that includes morning, afternoon, and evening availability, including weekends. Pay is $21.75–$22.50 per hour. Applicants must be at least 18 years old.

Requirements

Customer service experience, preferably in food service, grocery, or retail.
Demonstrated ability to multitask and handle interruptions in a fast-paced environment.
Computer skills.
Must be at least 18 years old.
Availability for morning, afternoon, and evening hours, including weekends.

Nice To Haves

Experience leading a team.
Ability to quickly learn and adapt to new situations and subject matters.

Responsibilities

Independently manage store operations between daytime and nighttime hours, serving as a key leader and liaison among store teams and departments.
Open and/or close the store as part of a varied schedule that changes weekly.
Partner with department management to prioritize and delegate tasks and keep front-end and checkout operations running efficiently.
Monitor business activity and customer traffic throughout the store, manage the number of open checkout lanes, and operate a register when needed to reduce customer wait times.
Manage the performance of Customer Service employees by providing resources, training, feedback, and development opportunities.
Provide customer service to customers and employees and champion the company’s values and standards throughout the store.
Respond quickly to situations and partner with store leadership to solve operational challenges.
Participate in or lead special projects and assignments across the store to bring employees together and enhance company culture.