Entry Level Clerk
About The Position
CarMax Auto Finance helps over 200,000 customers annually with vehicle financing, aiming for a simple and seamless experience with fast, on-site financing, competitive terms, and convenient payment methods. The role involves supporting the CarMax Customer Service department by preparing and processing customer correspondence, performing data entry, and making account notations in company systems. It also requires collaboration with team members, other departments, store locations, and external vendors to resolve customer inquiries and concerns. Additionally, the position involves receiving, sorting, reviewing, and distributing mail, maintaining office supplies, and coordinating with vendors for office machine servicing. The company emphasizes a fast-paced environment with a strong focus on teamwork, adaptability, and resourcefulness.
Requirements
- High school diploma or GED
- Ability to prioritize work and multi-task to meet multiple deadlines
- Strong attention to detail
- Basic computer, math, and communication skills
Nice To Haves
- 6 months related administrative experience
Responsibilities
- Complete miscellaneous work requests to support the CarMax Customer Service department.
- Prepare and process customer correspondence.
- Perform data entry and account notation in company account management systems as a follow up to customer inquiries.
- Work with team members, other departments, store locations, and external vendors to resolve customer questions/concerns.
- Receive, sort, review and distribute incoming and outgoing mail.
- Maintain office supplies.
- Coordinate with vendors to service office machines.
Benefits
- Paid sick time
- Paid vacation time
- Paid holiday time
- Floating holiday
- Holiday Premium Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
