Entry Level Clerk
About The Position
CarMax Auto Finance helps over 200,000 customers annually with vehicle financing, aiming for a simple and seamless experience with fast, on-site financing, competitive terms, and convenient payment methods. The role supports the CarMax Customer Service department by preparing and processing customer correspondence, performing data entry, and notating account management systems in response to customer inquiries. It involves collaboration with team members, other departments, store locations, and external vendors to resolve customer issues. Responsibilities also include managing incoming and outgoing mail, maintaining office supplies, and coordinating vendor services for office machines. The company emphasizes a fast-paced, teamwork-oriented environment with a focus on adaptability and resourcefulness.
Requirements
- High school diploma or GED (required)
- Basic computer, math, and communication skills
Nice To Haves
- 6 months related administrative experience (preferred)
- Ability to prioritize work and multi-task to meet multiple deadlines
- Strong attention to detail
Responsibilities
- Complete miscellaneous work requests to support the CarMax Customer Service department.
- Prepare and process customer correspondence.
- Perform data entry and account notation in company account management systems as a follow-up to customer inquiries.
- Work with team members, other departments, store locations, and external vendors to resolve customer questions/concerns.
- Receive, sort, review, and distribute incoming and outgoing mail.
- Maintain office supplies.
- Coordinate with vendors to service office machines.
Benefits
- Paid sick time
- Paid vacation time
- Paid holiday time
- Floating holiday
- Holiday Premium Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
