Entry Level Clerk

CarMax • Atlanta, GA

10d • Onsite

About The Position

CarMax Auto Finance helps over 200,000 customers annually with their vehicle financing, aiming for a simple and seamless experience with fast, on-site financing, competitive terms, and convenient payment methods. The role supports the CarMax Customer Service department by preparing and processing customer correspondence, performing data entry, and notating account information in company systems. It involves collaborating with team members, other departments, store locations, and external vendors to resolve customer inquiries and concerns. Additionally, the role includes managing incoming and outgoing mail, maintaining office supplies, and coordinating vendor services for office machines. The company emphasizes a fast-paced, teamwork-oriented environment with a focus on maintaining behind-the-scenes operations for auto finance accounts.

Requirements

• High school diploma or GED (required)
• Ability to prioritize work and multi-task to meet multiple deadlines
• Strong attention to detail
• Basic computer, math, and communication skills

Nice To Haves

• 6 months related administrative experience (preferred)

Responsibilities

• Complete miscellaneous work requests to support the CarMax Customer Service department.
• Prepare and process customer correspondence.
• Perform data entry and account notation in company account management systems.
• Work with team members, other departments, store locations, and external vendors to resolve customer questions/concerns.
• Receive, sort, review and distribute incoming and outgoing mail.
• Maintain office supplies.
• Coordinate with vendors to service office machines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees