Entry Level Business Analyst
NTT DATA Services•City of Albany, NY
•$64,008 - $88,900•Hybrid
About The Position
The Entry-Level Business Analyst is an entry-level position supporting the NYS Department of Health Medicaid Enterprise Systems program. The candidate will work with a team providing client-facing business support services and completing projects for clients while delivering excellent business value. The Entry-Level Business Analyst will support more experienced business analyst consultants in the planning, execution and delivery of tasks/activities and associated deliverables to our client. This role requires 50% onsite component, Albany, NY.
Requirements
- One-two years of experience in information technology business or technical analysis, testing, project management or Quality Assurance services.
- Associate or bachelor’s degree or on track to receive an associate or bachelor’s degree in computer science, information technology, business administration or related field.
Nice To Haves
- Solid understanding of Microsoft Office tools (Excel, Word, PowerPoint)
- Any current business or technical certification.
- Experience within the Healthcare Industry or Medicaid Systems environment
Responsibilities
- Attend business/functional area meetings; serve as scribe for these meetings
- Support development and maintenance of SharePoint sites
- Support the PMO with management (development, distribution, archival) of various project documentation
- Support business analysis, technical and data requirements and specifications, data mapping, diagrams, and flowcharts testers to use for test plans.
- Research answers to business user questions
- Review and analyze business user needs and create requirements documentation
- Participate in the review, revise or create process documentation
- Review vendor analysis, design documents and code on various components of a system
- Participate in the evaluation of Disaster Recovery (DR) testing efforts, test results and ensure improvement plans are accurate
- Participate in the evaluation of Service Desk and Call Center tickets for trends, aging tickets, and recommend improvements
- Monitor/track vendor progress on system change requests using vendor status reports
- Review solution vendor system integration test results
- Prepare materials for review with state business users
- Interface with state business users and solution vendors
- Establish relationships with client at the appropriate levels
- Other duties or initiatives as assigned by program/project leadership
Benefits
- medical, dental, and vision insurance with an employer contribution
- flexible spending or health savings account
- life and AD&D insurance
- short and long term disability coverage
- paid time off
- employee assistance
- participation in a 401k program with company match
- additional voluntary or legally-required benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
