Entrance Attendant/Door Staff
Jobs with Dacha Beer Garden•Silver Spring, MD
•Onsite
About The Position
The Entrance Attendant is the first point of contact for every guest and plays a vital role in creating a welcoming, safe, and organized arrival experience. This position is responsible for greeting guests, managing the line and entry flow, enforcing house policies, completing mandatory ID verification , and communicating proactively with the Manager on Duty (MOD). A great Entrance Attendant sets the tone for service�warm, professional, and confident under pressure.
Requirements
- Prior experience in door staff, hosting, security, or high-volume hospitality strongly preferred.
- Strong communication skills, professional demeanor, and the ability to enforce policies respectfully and consistently.
- Ability to follow written procedures precisely and escalate to MOD appropriately (no improvising).
Responsibilities
- Embody and represent our core values through professionalism, warmth, and attentive guest care.
- Welcome guests with a smile and provide basic orientation on how service works.
- Enforce 100% ID check is required.
- Scan all IDs � mandatory.
- Manage the reservation system (Resy) � take, confirm, and organize reservations accurately.
- Control guest flow to maintain safe, compliant capacity.
- Enforce key entrance policies.
- Maintain and enforce line protocols.
- Apply line-priority rules exactly as directed
- Keep required door tools on hand and operational at all times.
- Closing procedures: stop new arrivals when directed after bar service ends (re-entry exceptions as stated), prevent guest crowding outside the gate upon exit, and secure entrance-related equipment as assigned.
- Follow closing takes at the end of shifts.
- Maintain a neat, professional appearance and clean uniform throughout each shift.
- Support restaurant operations by assisting servers, runners, and managers as needed.
- Follow all safety, sanitation, and alcohol service policies.
- Be available for evening, late-night, weekend, and holiday shifts as required by business volume.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
