Door Attendant

Mayo Clinic•Rochester, MN

7d•Onsite

About The Position

The door attendant is primarily responsible for assisting patients and guests to and from cars, courtesy vans, shuttle busses, or taxis, while establishing and maintaining a pleasant and helpful relationship. This will include offering direction support, mobility assistance, and answering general questions which might be asked by our guests. Other responsibilities include keeping the patient loading zones clear, transporting patients, their personal belongings, or selected medical devices, calling, recording, and monitoring taxi cabs and courtesy vehicles daily for patients and visitors. Assist and support valet operations as directed as well as sanitizing any equipment used to support patient. Assisting with traffic control in drive-up lanes to ensure safety of everyone traversing through these areas. Wheelchair recovery is required of all door staff which may include the following: hospital floors, clinic floors, hotels and other on and off campus ancillary areas.

Requirements

High school diploma/or equivalent or higher education.
Ability to work independently.
Good communication skills.
Good telephone skills.
Good human relation skills to interact with patients, guests, and staff.
Strong problem-solving skills.
Ability to adapt to unpredictable situations and stress.
Valid driver's license.
Excellent driving record.

Nice To Haves

Previous hospital or clinical experience.

Responsibilities

Assisting patients and guests to and from cars, courtesy vans, shuttle buses, or taxis.
Establishing and maintaining a pleasant and helpful relationship with patients and guests.
Offering direction support, mobility assistance, and answering general questions.
Keeping patient loading zones clear.
Transporting patients, their personal belongings, or selected medical devices.
Calling, recording, and monitoring taxi cabs and courtesy vehicles daily for patients and visitors.
Assisting and supporting valet operations as directed.
Sanitizing any equipment used to support patients.
Assisting with traffic control in drive-up lanes to ensure safety.
Wheelchair recovery from hospital floors, clinic floors, hotels, and other on and off-campus ancillary areas.