Enterprise Systems Program Delivery Manager

Matrix Medical Network•UNAVAILABLE, UNAVAILABLE

13d•Remote

About The Position

The Manager, Enterprise Systems & Program Delivery is a hands-on project and program leadership role responsible for driving the execution of enterprise technology initiatives that support key business functions. This role independently owns and delivers projects end to end as a strong collaborator, while also supporting the Director on larger, more complex, cross-functional initiatives by managing workstreams, coordinating dependencies, and maintaining delivery rigor. The ideal candidate brings solid project management fundamentals, strong organizational and communication skills, and a working knowledge of enterprise systems and integrations. They will manage day-to-day execution, track and report on progress, and serve as a reliable partner to business and technical stakeholders throughout the project lifecycle — from planning through implementation and post-go-live support.

Requirements

Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field (or equivalent experience).
3–5 years of experience in project management, business systems analysis, or IT delivery, ideally within an enterprise PMO environment.
Demonstrated experience managing project timelines, resources, and stakeholder communications independently.
Working knowledge of enterprise application architecture, integrations, or healthcare operations systems is a plus.
Strong written and verbal communication skills, with the ability to translate technical detail for non-technical stakeholders.
Proficiency with project management tools and methodologies (e.g., Agile, Scrum, Waterfall, hybrid); PMP, CSM, or similar certification preferred but not required.
Comfortable managing multiple concurrent priorities in a fast-paced, matrixed organization.

Nice To Haves

Working knowledge of enterprise application architecture, integrations, or healthcare operations systems is a plus.
PMP, CSM, or similar certification preferred but not required.

Responsibilities

Independently plan, manage, and deliver enterprise systems projects from initiation through close, ensuring on-time, in-scope delivery.
Support the Director on larger, more complex initiatives by owning defined workstreams, deliverables, or project phases.
Develop and maintain project plans, schedules, RAID logs, and status reports, escalating risks and issues as needed.
Apply Agile, Waterfall, or hybrid methodologies as appropriate to the initiative, adapting delivery approach to project needs.
Partner with Legal, Procurement, and various system owners and technical teams to support the performance and continuous improvement of enterprise systems (e.g., ERP, HCM, CRM, scheduling and dispatch platforms).
Coordinate with the enterprise integrations team on system interoperability and data flow for assigned projects.
Help capture and document business requirements, workflows, and system configurations to guide development teams.
Facilitate regular status meetings, working sessions, and stakeholder check-ins for assigned projects.
Prepare clear, accurate project status reporting for leadership visibility, rolling up into broader PMO and portfolio reporting.
Maintain accountability across internal teams and external vendors on assigned deliverables and timelines.
Lead and facilitate discovery sessions with business and technical teams to gather requirements and document system needs.
Coordinate and support UAT and QA activities, tracking defects and driving resolution through go-live.
Assist in developing training materials and change communications to support user adoption.
Provide post-implementation support and monitor early adoption, escalating systemic issues to the Director.
Follow and help refine PMO tools, templates, and standard processes for project tracking and reporting.
Contribute to lessons-learned reviews and identify opportunities to improve delivery consistency across projects.