Enterprise Strategic Partnerships Program Manager

Philips•Cambridge, MA

3d•$132,000 - $209,000•Onsite

About The Position

As the Enterprise Strategic Partnerships Program Manager, you will be responsible for ensuring strategic partnerships deliver on their promised business, operational, and financial outcomes after contract signature. You will serve as the bridge between deal formation and successful execution, driving predictable delivery, financial rigor, customer satisfaction, and long-term growth. Working closely with Sales, Finance, Legal, Operations, Business Units, and Customer Leadership teams, you will oversee deal execution, monitor performance against business cases, manage risks, and identify expansion opportunities. You will thrive in complex enterprise environments, balancing customer-facing engagement with strong operational and financial discipline.

Requirements

5+ years of experience in program management, strategic account management, operations, finance, or enterprise delivery.
Experience leading complex cross-functional initiatives and enterprise customer engagements.
Strong financial acumen with experience analyzing business cases, forecasting, reporting, and performance metrics.
Proven ability to manage risk, drive accountability, and influence stakeholders across matrixed organizations.
Bachelor's degree in Business, Finance, Healthcare Administration, Engineering, or a related field.
Exceptional communicator with strong executive presence and stakeholder management skills.
Ability to thrive in collaborative, cross-functional environments and balance strategic thinking with operational execution.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Nice To Haves

Project Management Professional (PMP), Lean, Six Sigma, or similar certification is preferred.
Experience in healthcare, healthcare technology, medical devices, or strategic partnerships.
Experience managing large-scale enterprise agreements and customer value realization programs is highly preferred.

Responsibilities

Lead the transition of enterprise agreements from contract signature through execution and operational delivery, ensuring strategic partnerships are delivered safely, compliantly, and in alignment with contractual commitments.
Partner with implementation, operations, and customer teams to drive successful program outcomes, customer satisfaction, and long-term value realization.
Establish and maintain governance processes to monitor partnership performance against business case commitments.
Track revenue, margin, realization, and operational metrics, lead customer value realization and executive business reviews, and develop mitigation plans when outcomes deviate from expectations.
Partner closely with Sales, Finance, Legal, Operations, Business Units, Customer Leadership, Accounting, and Financial Planning & Analysis teams to support enterprise deal execution.
Contribute to enterprise deal architecture reviews and ensure accurate deal booking, forecasting, reporting, financial transparency, and audit readiness.
Drive operational rigor and accountability across strategic partnership portfolios while maintaining quarterly profit and loss visibility for assigned partnerships.
Proactively identify, assess, and mitigate operational, financial, and contractual risks, leading issue resolution and escalation management across stakeholders.
Identify opportunities to expand customer relationships following successful implementation and partner with commercial and customer-facing teams to advance expansion pipelines.
Support initiatives that increase customer value, profitability, and long-term partnership growth while contributing to strategic and operational improvement initiatives aligned with organizational priorities.