Enterprise Scheduling Specialist - Full Time - Days

#REF!•Arlington, TX

22h•Remote

About The Position

Are you looking for a rewarding career? We’re looking for a qualified Enterprise Scheduling Specialist like you to join our Texas Health Resources family. This is a Full Time position, working 40 hours/week, Monday – Friday between 8am-6:30pm. The Enterprise Scheduling Department is a remote, fast-paced, high-volume call center where you will have the ability to assist and help people while acting as the first touch/contact for patients. There is room for promotion and long-term growth.

Requirements

High School Diploma or equivalent (required)
One year of related experience (required)
Requires good written, oral, and telephone communication skills.
Requires knowledge of general office equipment and associated software packages.

Nice To Haves

Call center and/or healthcare experience (preferred)
CHAA – Certified Healthcare Access Associate (preferred)
Ability to type 35 WPM corrected for errors preferred.
General knowledge of medical terminology preferred.

Responsibilities

Schedules testing and/or procedures for multiple departments and entities in an accurate and timely manner ensuring maximum productivity and expedient patient flow.
Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines.
Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.
Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures.
Maintains customer service and/or productivity guidelines set forth by applicable leadership.
Participates in special projects or completes other duties as assigned.