Scheduling Coordinator (Full Time / Days)
About The Position
Responsible for patient visit scheduling, acquiring patient/exam information, scheduling exams, coordinating staff/room/equipment, insurance verification, referral management, authorization management, and pre-certification on all scheduled patient accounts. The Scheduling Coordinator acts as a liaison between Care Management, Business Office, patients, physician’s offices and insurance carriers. Provides exemplary customer service in facilitating all aspects of patient scheduling activities. Collects appropriate monies, notifies patients/physicians office staff of hospital billing policies and services. Cross-trained to offer coverage for front desk reception and registration per department need.
Requirements
- High school diploma or equivalent required
- Minimum of two years experience in a clinical or hospital scheduling environment preferred
- Advanced knowledge of medical terminology preferred
- Basic Microsoft software (Excel, Word) applications and utilization required
- Specific experience with Epic systems preferred
- Excellent organizational skills necessary
- Ability to effectively read, write and speak the English language required
- Strong analytical and problem solving skills necessary
- Exceptional interpersonal skills; able to deal effectively with diverse personalities
- Knowledge of hospital computer systems required
- Knowledge of terminal digit filing systems required
Nice To Haves
- Minimum of two years experience in a clinical or hospital scheduling environment
- Advanced knowledge of medical terminology
- Specific experience with Epic systems
Responsibilities
- Patient visit scheduling
- Acquiring patient/exam information
- Scheduling exams
- Coordinating staff/room/equipment
- Insurance verification
- Referral management
- Authorization management
- Pre-certification on all scheduled patient accounts
- Acting as a liaison between Care Management, Business Office, patients, physician’s offices and insurance carriers
- Providing exemplary customer service in facilitating all aspects of patient scheduling activities
- Collecting appropriate monies
- Notifying patients/physicians office staff of hospital billing policies and services
- Cross-trained to offer coverage for front desk reception and registration per department need
Benefits
- Medical insurance premiums as low as $0 per month
- Many Overlake services covered at 100%
- Tuition reimbursement up to $10,000 per year
- Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting
- Pre-tax and Roth after tax retirement savings plans
- An expanded Employee Assistance Program
- A caregiver support program to help with everything from childcare to eldercare
- Free parking and Orca transit passes
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
