Enterprise Sales Manager

Cross Companies•Tulsa, OK

4d•Hybrid

About The Position

The Enterprise Sales Manager is responsible for selling the company’s enterprise offerings. This role involves proactively identifying and engaging with new prospects, managing the sales inbox, overseeing the sales process from initial outreach to billing, and collaborating with technical teams. The manager will foster strong client relationships, manage customer contracts, and report on deal progress. A broad knowledge of Private Cloud frameworks, colocation, O365, MSP, and Enterprise offerings is required, along with providing support to sales peers on specialized product verticals. Meticulous CRM data entry and tracking in Monday.com are essential. The role also includes developing strategic sales plans, analyzing market trends, conducting product demonstrations, staying updated on new technology, attending networking events, utilizing social networks for promotion and lead generation, participating in trade shows, and pursuing ongoing sales training. Providing excellent customer service according to company standards is a key aspect of the position.

Requirements

A solid foundation in consultative sales techniques, with proven experience in engaging and selling to C-level executives.
A minimum of 3 years of B2B sales experience in IT, telecommunications, Data Center, MSP or a related field.
A track record of generating leads independently through various methods such as telephone cold-calling, face-to-face networking, and social media engagement.
Skilled in establishing rapport and positioning with C-level leaders and IT Directors.
A history of consistently meeting or exceeding sales objectives.
A self-motivated individual with a strong work ethic and the ability to initiate tasks without direct supervision.
A team player who can effectively handle account contention conflicts through negotiation with sales colleagues.
Exceptional communication skills, both verbal and written.
Proficiency in CRM applications and Microsoft Office suite for crafting client presentations and proposals.
Outstanding multitasking and organizational skills.
A commitment to delivering excellent service and achieving customer satisfaction.
Must be able to engage in normal office activity, including, but not limited to, significant computer work and data analysis, heavy customer contact via phone and frequent in person meetings.
Must be able to attend and actively participate in meetings which may last up to several hours in length.
Must be able to accurately complete sales-related math like margin, markup, etc.
Current Driver’s License
Access to reliable transportation

Nice To Haves

Bachelor's degree in a relevant field or a minimum 3 years of sales experience and technical sales certifications, preferred.

Responsibilities

Proactively identify and engage with new prospects to pitch technology solutions.
Efficiently manage the sales inbox, promptly responding to quote requests.
Oversee the sales process from initial outreach to quoting, deployment, and initial billing.
Collaborate with technical teams to understand customer needs and address technical challenges.
Foster strong relationships with the existing client base to maximize opportunities for additional sales and services.
Diligently manage customer contracts, ensuring timely renewals and addressing expirations.
Regularly report to sales leadership on deal progress and potential closures.
Offer high-level support to sales peers on product verticals that you specialize in (e.g. connectivity, cameras, hardware, cabling, etc).
Meticulously enter and track all leads in the Monday.com CRM, maintaining detailed records of sales activities.
Develop and execute strategic sales plans to achieve targets and expand the customer base.
Analyze market trends and competitor activities to identify new sales opportunities.
Conduct in-depth product demonstrations and presentations to potential clients.
Stay up to date with new technology and identify how it may fit into the solution stack.
Attend networking events to build industry connections and gather market intelligence.
Utilize professional social networks to promote Enterprise products and scout for new prospects.
Participate in trade shows, as needed.
Consistently pursue ongoing sales training to enhance skills.
Providing excellent customer service by following the company’s customer service standards. Ownership, Professionalism, Troubleshooting, keeping customers informed, and providing customers with an experience beyond their expectations.