Enterprise Sales Engineer, Public Sector

Sierra•San Francisco, CA

9d•$160,000 - $270,000•Onsite

About The Position

Sierra is seeking an Enterprise Sales Engineer for its Public Sector team. This role is crucial for bringing Sierra's AI agent platform to US public sector partners, following the company's FedRAMP High certification. The Public Sector team aims to redefine the relationship between government and citizens by enabling citizens to access social services, report fraud, and understand complex government systems, while also empowering government officials to better hear constituent concerns. Sierra is explicitly nonpartisan and committed to helping public servants leverage AI for their missions. The company culture is built on values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

Requirements

5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales.
2+ years supporting U.S. federal, state, or local government customers.
Past experience in demo building, presenting, and working with customers or clients in the GTM function.
Experience in relationship-building with potential customers, including executives and technical leaders.
Experience in leading the sales process with public sector customers; familiarity with FedRAMP and government authorization processes.
Comfort and prior experience operating as an early or founding member of a new team or business.
Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience.
Ability to leverage AI tools efficiently as a regular part of your technical sales motion (discovery prep, solution design, demo and prototype building, technical proposals), understanding where these tools can help and where human judgment is required.
Ownership of the accuracy of anything presented to a customer, whether or not AI assisted in its creation.
Bachelor's Degree or above; bonus if in Computer Science or a related field, or equivalent professional experience.

Nice To Haves

Experience translating code, technical logic, and user requirements to product and engineering requirements.

Responsibilities

Own the end-to-end technical pre-sales process for government institutions at the Federal and state level by scoping customer use cases, articulating business value, designing and demoing Sierra's platform, leading technical and architecture reviews, and serving as a trusted technical expert throughout the sales cycle.
Work directly with Sales, Product, and Agent Engineering teams to drive the GTM function and continuously improve Agents through a customer-driven product development philosophy.
Understand and anticipate customer needs as a GTM and technical leader in early conversations with future customers.
Partner closely with industry leadership to build the public sector team, including the capture motion, market strategy, and product components for rapid scaling.