Enterprise Sales Account Manager, Digital Health

H1

17d • $150,000 - $170,000 • Remote

About The Position

At H1, we are creating a healthier future by delivering a platform that connects stakeholders across the healthcare ecosystem for greater collaboration and discovery. We believe providing a trusted, single source of truth for healthcare professional information will power meaningful connections across healthcare — and that these connections will lead us to a healthier future. The Commercial team at H1 plays a critical role in shaping the future of our business. Our mission is to connect the world to the right doctors by partnering with digital health companies, technology companies, AI companies, and other healthcare innovators to improve patient access, care navigation, provider discovery, and benefits management. As we continue to grow our Digital Health business, we are looking for an experienced Account Manager who is excited to own and expand a strategic book of business while also identifying and closing new revenue opportunities. This role is ideal for someone who is commercially hungry, customer-focused, highly proactive, and energized by working in a lean, fast-paced environment.

Requirements

• 5+ years of experience in account management, sales, customer growth, or commercial roles within B2B SaaS, healthcare technology, data, digital health, or a related field.
• Proven ability to manage and grow a book of business, including renewals, expansions, upsells, or cross-sells.
• Demonstrated success identifying and closing new revenue opportunities.
• Experience selling or managing relationships with digital health companies, healthcare technology companies, AI companies, payers, benefits organizations, navigation companies, or adjacent healthcare organizations preferred.
• Strong ability to understand customer needs and translate them into clear business value.
• Experience selling into use cases such as care navigation, benefits management, provider search, patient access, healthcare data, or clinical/provider network solutions preferred.
• Strong communication, discovery, presentation, negotiation, and relationship management skills.
• Self-starter with high initiative, strong follow-through, and the ability to operate independently.
• Comfortable working in a lean, fast-paced environment with evolving priorities and limited formal enablement.
• Demonstrated ability to succeed in a changing environment and adapt quickly to new products, markets, customers, and sales motions.
• Strong organizational skills and comfort managing multiple accounts, opportunities, and stakeholders at once.
• Willingness to travel to customers, prospects, and industry events as needed.

Responsibilities

• Manage a book of Digital Health accounts, building strong relationships with customer stakeholders and identifying opportunities for retention, expansion, and long-term partnership.
• Drive new business and expansion opportunities within existing accounts and assigned prospects.
• Sell into digital health companies, healthcare technology organizations, AI companies, and other healthcare innovators focused on care navigation, benefits management, provider discovery, and patient access.
• Own customer conversations from discovery through proposal, negotiation, renewal, expansion, and close.
• Develop a deep understanding of customer use cases, workflows, business objectives, and success measures.
• Translate customer needs into clear business value, positioning H1’s solutions in a way that aligns with customer priorities.
• Identify whitespace within accounts and proactively create opportunities for growth.
• Maintain accurate pipeline, account plans, forecasts, and customer activity in CRM.
• Partner cross-functionally with customer success, product, marketing, operations, and leadership to support customer needs and deliver strong outcomes.
• Bring customer feedback, market insights, and use case learnings back to internal teams to help inform product, messaging, and go-to-market strategy.
• Operate with urgency, initiative, and ownership in a lean, fast-moving environment.

Benefits

• Full suite of health insurance options
• Generous paid time off
• Pre-planned company-wide wellness holidays
• Retirement options
• Health & charitable donation stipends
• Impactful Business Resource Groups
• Flexible work hours
• The opportunity to work from anywhere
• The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed