Enterprise Sales Account Executive

telMAX•Markham, ON

16h•CA$100,000 - CA$120,000•Hybrid

About The Position

About telMAX Inc.: Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario. Your Position & How You Will Contribute: Reporting to the GM, Business & Wholesale Services, the Enterprise Sales Account Executive will be responsible for leading telMAX’s entry into the commercial market. You will generate and qualify customer leads, communicate with businesses, property management and building owners within our geographic footprint, qualify their telecom needs and goals, and create a solution using our state-of-the-art fibre optic services. A knowledge of network systems, fibre-based services and past telecom experience would be greatly beneficial. The ideal candidate will have strong communications skills, a drive to grow and foster relationships with clients, and the ability to educate businesses on the benefits of fibre optic solutions. In this highly dynamic position, you will have the opportunity to learn and grow in your career and within the organization.

Requirements

Strong written and verbal communication skills.
Excellent ability to build rapport with clients and maintain lasting business relationships.
Knowledge of business-grade internet and telecommunications solutions.
Familiarity with VoIP systems and communications technologies.
Proficiency in CRM systems and managing a contact funnel.
Strong organizational skills with attention to detail and accuracy.
Ability to cross-sell multiple telecom products and services.
Proven ability to meet and exceed monthly sales quotas.
High level of self-motivation and drive to succeed in a fast-paced, competitive environment.
Willingness to support clients’ post-sale to ensure ongoing satisfaction and resolve any issues.
Minimum of 2-3 years of B2B outside sales experience, preferably within the telecommunications or related industries.
Demonstrated experience working with and achieving sales targets/quotas.
Proven experience managing and nurturing a client list maintaining regular contact to drive repeat business.
Experience cultivating, maintaining, and using a CRM system to track leads, opportunities, and customer interactions.
Bachelor's degree in business, communications, marketing, or a related field is preferred.

Nice To Haves

Past telecom sales experience or relevant B2B sales experience preferred.
Basic knowledge of network design and telecommunications infrastructure is highly beneficial.
Relevant certifications or training in telecommunications, sales, or customer relationship management would be an asset.

Responsibilities

Sell telMAX communications services (Internet, VOIP, etc.) to businesses, property managers, and building owners.
Generate, qualify, and manage a strong pipeline of warm and cold leads to meet sales quotas and targets.
Conduct outreach via cold calling, emails, and networking to identify potential customers within your territory.
Manage the full sales cycle from prospecting to closing deals.
Build and foster strong, long-term relationships with clients, ensuring telMAX is positioned as a trusted partner for their telecom needs.
Educate customers about telMAX’s products, services, bundles, and promotions to meet their unique business requirements.
Provide exceptional customer service throughout the sales process and post-sale to ensure customer satisfaction and retention.
Collaborate with internal teams to develop tailored solutions that align with client needs.
Negotiate contracts and agreements, ensuring deals are mutually beneficial for both telMAX and the customer.
Continuously update and maintain accurate sales records, data, and activities in the CRM system.
Track and analyze customer feedback, market trends, and competitive landscape to contribute to product development and pricing strategies.
Provide insights and recommendations to management on customer needs and ways to enhance service offerings.
Represent telMAX professionally and ethically at all times, adhering to company policies, procedures, and guidelines.