Enterprise Resource Assessment & Capacity Leader

Tucson Electric Power•Tucson, AZ

About The Position

The Enterprise Resource Assessment & Capacity Manager is an enterprise-wide resource planning and capacity management professional who enables consistent application of the Resource Assessment Model (RAM). The role works collaboratively with business leaders, PMOs, portfolio teams, and functional areas to collect, validate, analyze, and interpret resource capacity and demand information for strategic planning, prioritization, workload balancing, and investment tradeoff decisions. It advises leadership by translating capacity data into resourcing options, prioritization tradeoffs, and enterprise planning decisions. As a centralized enterprise resource planning function, the role turns workforce and portfolio data into actionable insights, helping leaders understand capacity constraints, identify emerging risks, and optimize resource allocation. It works across business areas to promote consistent planning practices while supporting operational needs, and connects RAM outputs with portfolio planning, investment prioritization, and long-range resource strategy. The position requires regular travel to operational sites, industry events, and stakeholder meetings. It is office work involving prolonged sitting, occasional standing, walking, or bending, computer and office-equipment use, frequent communication by phone and in person, visual review of detailed reports, and lifting or carrying items up to 15 pounds as needed. The role does not perform safety-sensitive functions.

Requirements

Bachelor’s degree in Business, Finance, Engineering, Project Management, Analytics, Organizational Leadership, Human Resources, or a related field; equivalent combinations of education and experience will be considered.
At least 7 years of experience in one or more of resource planning, workforce planning, portfolio management, PMO operations, business analytics, strategic planning, or project or program management.
Experience working with enterprise data, reporting, dashboards, and executive-level presentations.
Expert experience facilitating cross-functional discussions and driving alignment among diverse stakeholders.
Strong business acumen.
Strong interpersonal and leadership skills, including the ability to lead and influence collaboratively and coach and mentor team members.
Ability to handle and manage sensitive and confidential situations.
Ability to effectively lead change at an enterprise level.
Excellent written and verbal communication skills and ability to work effectively with all levels of the organization.
Ability to support decisions with technical knowledge and economic analysis.
Ability to analyze interdependencies across functions, portfolios, and organizational priorities to identify capacity impacts and enterprise risks.
Ability to articulate differing positions constructively.
Ability to interact with senior executives with credibility, confidence, and integrity.
Ability to remain calm and productive in stressful situations.
Proficiency with Microsoft Project, Word, Excel, PowerPoint, and Visio.

Nice To Haves

Master’s degree in Finance, Engineering, Project Management, Analytics, Organizational Leadership, Human Resources, or a related field.
Project Management Professional (PMP) certification from the Project Management Institute (PMI), in good standing.
10 years of successful project management leadership and implementation experience on projects requiring at least six additional project stakeholders, or equivalent enterprise resource planning, portfolio planning, or workforce capacity management leadership experience.
Experience with Power BI, workforce analytics, data visualization, or equivalent analytical reporting tools.
Advanced knowledge of the utility business.

Responsibilities

Facilitate application of the Enterprise Resource Assessment Model (RAM) across assigned business functions.
Collect, validate, and maintain resource planning data, assumptions, and forecasts.
Analyze capacity, demand, availability, utilization, and workload trends to identify constraints and opportunities.
Develop resource forecasts and scenario analyses to support strategic planning and prioritization.
Evaluate resource implications of enterprise portfolio priorities, new initiatives, and investment tradeoffs.
Develop alternative resourcing strategies and recommend options to address capacity constraints and workload conflicts.
Monitor enterprise and functional resource health indicators and highlight emerging risks and bottlenecks.
Ensure resource planning inputs align with enterprise standards, methodologies, and planning horizons.
Validate the quality, completeness, consistency, and accuracy of resource assessments.
Support refinement of resource planning assumptions, allocation methodologies, and reporting standards.
Define and maintain common RAM terminology, data definitions, and planning assumptions.
Help business partners interpret RAM outputs and apply results consistently.
Document and maintain resource planning processes, procedures, and guidance materials.
Develop and maintain resource planning dashboards, reports, scorecards, and visualizations.
Prepare capacity assessments for governance forums and leadership reviews.
Translate resource data and scenario outputs into insights, recommendations, leadership tradeoff options, and decision points.
Frame capacity constraints as enterprise resource risks, including skill gaps, peak demand periods, single points of failure, and cross-functional bottlenecks.
Identify and communicate resource risks, workload conflicts, and prioritization impacts; escalate significant constraints requiring leadership action.
Partner with PMOs, business leaders, program managers, Finance, HR, and strategic planning teams to align resource planning assumptions.
Facilitate resource planning discussions, capacity reviews, and prioritization conversations.
Advise leaders on resource allocation strategies, capacity risks, prioritization impacts, and mitigation options.
Drive adoption of RAM practices and support mature resource planning behaviors and decision-making.
Evaluate new initiatives and project requests for resource impacts, and help functional leaders balance workload against available capacity.
Build cross-functional relationships to promote adoption of enterprise resource planning standards.
Support enhancement of RAM tools, methodologies, reporting capabilities, and governance processes.
Identify improvements to resource planning accuracy, efficiency, and usability.
Develop training materials, job aids, and user support resources.
Establish RAM adoption measures and feedback loops to assess usage, data quality, and decision value.
Promote enterprise best practices and contribute to the long-term development of workforce and capacity management capabilities.
Adhere to the Company Code of Ethics and Principles of Conduct.