Enterprise Resilience Program Manager

Xcel Energy•Minneapolis, MN

4d•$84,900 - $120,567•Hybrid

About The Position

This role will support the overall program lifecycle for Xcel Energy's Enterprise Continuity program. The position involves developing plans for emergency response processes, business continuity lifecycle management, and external partner engagement. The Program Manager will assist leadership in enhancing program maturity and measuring progress against industry standards like ISO 22301 - Organizational Resilience. Key responsibilities include generating timely reports for leadership, leading projects, delivering training and awareness programs, and supporting the Enterprise Response Center and Business Continuity Management functions.

Requirements

Bachelor's Degree and/or equivalent experience.
At least 5 years of security experience, focus and expertise in incident and crisis management.
Business Continuity professional certification or ability to obtain within one year.
Associate Business Continuity Professional (ABCP), Certified, Business Continuity Professional (CBCP), or Member of Business Continuity Institute (MBCI).
Strong understanding of Business Continuity and Disaster Recovery concepts.
Excellent planning, organizational, negotiation and client service skills.
Previous business and/or project experience leading complex initiatives.
Ability to demonstrate analytical expertise, close attention to detail, excellent critical thinking, logic, and solution orientation and to learn and adapt quickly.
Strong oral and written communication skills including experience in effective communication with executive leadership.

Nice To Haves

Safety, security, and risk management experience is desirable.

Responsibilities

Develop metrics and data collection procedures to measure program maturity progress.
Generate and analyze timely reports to direct leadership and senior leaders.
Lead key projects to improve processes and test crisis management and business continuity activities.
Keep on top of trends and new methods for improving Enterprise Continuity practices.
Support the Enterprise Continuity strategic roadmap.
Develop plans in support of the overall program including emergency response processes, business continuity lifecycle management and external partner engagement.
Support maintenance of the Enterprise Continuity services catalog and integrating Enterprise Continuity into the Enterprise Security Services digital presence.
Provide input on design of existing and new enterprise business continuity and emergency management tools.
Work with the Enterprise Response Center and Business Continuity teams to create processes and support ongoing maintenance and communications for the tools.
Develop, deliver and evaluate continuity and resilience awareness and training across the organization.
Responsible for supporting implementation of Enterprise Response Center and Business Continuity Management initiatives.
Coordinate BC exercise requirements to align with standards and continuous improvement of recovery activities.
Participate in end-to-end cyber recovery planning, preparing, and execution activities.
Support supplier continuity to report to internal business areas, update BC artifacts, and recommend enhancements to the program.