Enterprise Resilience Analyst

American Electric Power•Columbus, OH

1d•$87,633 - $128,688•Onsite

About The Position

Consults assigned Business Units (BUs) and Operating Companies in the execution of business continuity and emergency preparedness activities. Aids the enterprise in assessing business processes, in conducting business impact analysis or other risk assessments, in developing business continuity and response plans, and in designing and evaluating of tests, training, and exercises. Individuals must have an ability to analyze a range of tactical problems with moderate guidance and direction, an ability to communicate effectively using appropriate tools and processes, and an ability to remain flexible and adaptable to changing environments or stressful situations. This position is part of a 24/7 on-call team for support during corporate emergencies.

Requirements

Ability to work extended hours with little or no advanced notice, work off-hours and be called back to work due to for significant business disruptions or corporate emergencies.
Basic understanding of Incident Command System (ICS) roles and responsibilities, the National Incident Management System (NIMS) and the Federal Emergency Management Agency's (FEMA) National Response Framework.
Basic understanding of industry standards outlining best practices for business continuity and emergency management programs.
Ability to analyze a range of tactical problems with an understanding of issues related to the decision-making process.
Ability to execute productive solutions with moderate level of guidance and direction.
Strong interpersonal skills when building relationships with internal stakeholders
Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs using appropriate tools and processes.
Bachelor's degree in emergency management, information technology, or related fields such as business, communications, and instructional design and minimum of 3 years work experience in business continuity, emergency management, risk management, field operations or related fields (such as information technology infrastructure or disaster recovery).
Associates degree in emergency management, information technology, or related fields such as business, communications, and instructional design and minimum of 5 years of experience in the fields above or in related/relevant field.
High school diploma/GED and minimum of 7 years of experience in the fields above or in related/relevant fields OR high school diploma/GED and certifications and minimum of 6 years of experience in the fields above or in related/relevant fields.
Bachelor's degree in emergency management, information technology, or related fields such as business, communications, and instructional design and minimum of 5 years work experience in business continuity, emergency management, risk management, field operations or related fields (such as information technology infrastructure or disaster recovery).
Associate degree in emergency management, information technology, or related fields such as business, communications, and instructional design and minimum of 7 years of experience in the fields above or in related/relevant fields.
High school diploma/GED and minimum of 10 years of experience in the fields above or in related/relevant fields OR high school diploma/GED and certifications and minimum of 8 years of experience in the fields above or in related/relevant fields.

Nice To Haves

Certification in business continuity or emergency management is desired (e.g., Associate Business Continuity Professional, Certified Business Continuity Professional, Certified Emergency Manager)

Responsibilities

Leads selected governance reporting, dashboard, evidence management, documentation-quality, and metrics activities for assigned resilience program areas.
Partners with Disaster Recovery, Exercise & Training, Emergency Coordination & Intelligence, Response & Recovery Planning, and Operational Resilience stakeholders to collect governance and reporting inputs.
Develops reporting packages, status summaries, leadership-ready dashboards, corrective action views, maturity indicators, and outcome-based metrics for review by senior resilience leaders.
Executes monitoring of governance artifacts, policy acknowledgments, standard adherence evidence, exercise outputs, validation results, corrective action status, and issue documentation.
Monitors data quality, evidence completeness, aging items, overdue corrective actions, reporting inconsistencies, and missing information that may affect governance visibility.
Supports audit, regulatory, executive reporting, governance forum, ISO 22301 alignment, and applicable utility-industry resilience practice preparation by organizing evidence, validating completeness, and preparing materials.
Develop recommendations to improve reporting routines, dashboard usability, evidence organization, governance documentation, and corrective action tracking.
Supports incident, exercise, audit, activation, and after-action activities by preparing timely status information, metrics, evidence packages, and governance reporting updates.
Provides input to key success measures for assigned Business Units and Operating Companies and assists in creation of materials to support reporting on Enterprise Resilience Program Health and Maturity.
Assist in implementation of business continuity and crisis management activities and improvement initiatives.