Manager, Enterprise Resilience

CPP Investments | Investissements RPC•Toronto, ON

3d•Onsite

About The Position

As Manager, Enterprise Resilience, you will help strengthen CPP Investments’ ability to prepare for, respond to, and recover from disruptive events across its global operations. You will develop, maintain, test, and continuously improve business continuity plans, tools, and processes, while supporting crisis management and technology disaster recovery activities. You will lead organization-wide business impact analysis and continuity planning, strengthen recovery strategies, modernize resilience practices, and provide data-driven insights and training to help teams respond effectively to evolving risks.

Requirements

Undergraduate degree or college diploma in a related field.
6+ years of relevant experience, including experience guiding business leaders in developing and documenting recovery strategies that consider global requirements.
Technology experience with a focus on systems recovery and change management processes.
Working knowledge of data analysis methodologies and tools, with the ability to develop metrics, interpret information, and translate insights into recommendations.
Advanced proficiency with Microsoft Office and Tableau.
Strong stakeholder engagement, facilitation, coaching, and communication skills, with the ability to work effectively across functions and organizational levels.

Nice To Haves

Professional certification such as CBCP or MBCI, or equivalent, is preferred; certifications in IT disaster recovery, IT governance, or cyber resilience, such as CDRP, BCLE, or CGEIT, are valued.

Responsibilities

Lead organization-wide Business Impact Analyses and Business Continuity Planning, partnering with business units to develop appropriate recovery strategies for critical processes and global requirements.
Apply a risk-based approach to strengthen and continuously improve business continuity practices in response to evolving risks across CPP Investments’ geographies.
Modernize the processes, systems, tools, and controls that support business continuity and organizational resilience.
Plan, facilitate, and evaluate business continuity exercises and testing, using clear metrics and standardized reporting to identify opportunities for improvement.
Develop and facilitate business continuity training and coach stakeholders at all levels on the development, maintenance, and testing of effective continuity plans.
Support the development of extended outage contingency plans across the organization for critical services supporting CPP Investments, helping strengthen preparedness for prolonged disruptions and maintain continuity of critical business operations.
Partner with IT, security, legal, communications, and other stakeholders to support crisis response, including communication protocols, resource allocation, and decision-making.
Maintain awareness of relevant global, national, and local events, assess potential business impacts, and support the Enterprise Resilience team during crises.
Support the annual corporate insurance renewal and refresh process, partnering with relevant stakeholders to help assess organizational exposures, validate coverage requirements, and provide information required to support the renewal process.