ENTERPRISE PROJECT MANAGER

DCG ONE•Upper Marlboro, MD

2d•Hybrid

About The Position

The Enterprise Project Manager oversees customer support activities related to complex production projects at DCG ONE. This role requires strong communication, organization, and project management skills, along with the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is comfortable learning and utilizing various software platforms, project management systems, and emerging technologies while exercising sound independent judgment and decision-making. This position works closely with customers and internal teams to ensure projects are completed accurately, efficiently, and on schedule. Experience in project management, data entry, print production, or marketing agency environments is highly valued. If you are detail-oriented, thrive in a collaborative environment, and enjoy managing complex projects from start to finish, we encourage you to apply today!

Requirements

At least three (3) years of experience in sales or project management.
Three (3) to five (5) years of experience in print production or marketing agencies.
Knowledge of print production.
Project Management
Excellent Customer Service Skills
Problem Solving/Analysis
Strong Computer Skills, including PCs and Microsoft Office software
Excellent Written and Oral Communication Skills
Multi-Tasking and Prioritizing Skills
Detail-Oriented
Dependable and Reliable
Willingness to Cross-Train
Initiative and Independence
Collaboration and Teamwork
Flexibility and Adaptability

Nice To Haves

May be required to complete and pass Public Trust Security Clearance

Responsibilities

Exercise a high degree of discretion to successfully manage projects.
Work closely with multiple internal departments to ensure that all stakeholders are informed about updates or changes to jobs in process.
Gather project-specific information.
Accurately translates specifications and scheduling into MIS systems.
Complete all necessary sub-forms (proof requests, pre-flight forms, special instruction sheets, inventory forms, shipping requests, etc.) and distribute all necessary paperwork to the appropriate departments.
Liaise between customer, sales, creative agency, project management, and production staff.
Coordinate installation activity with customers and DCG ONE installation manager.
Works with the Solution Support team to create and maintain any custom programs needed for specific accounts/projects.
Manage multiple conflicting priorities.
Maintain confidential or sensitive information.
Maintain customer inventory.