Enterprise Program Manager

FORTÉ • Minneapolis, MN

1d

About The Position

The Program Manager’s primary objective is to ensure a consistent experience for our enterprise customers as FORTÉ delivers our portfolio of services directly and through trusted partnerships, including our Global Presence Alliance.

Requirements

• Previous experience in project management of AV, Digital Signage, Unified Communications or Building Technology projects.
• Experience leading a team.
• Ability to interpret engineering schematics and to communicate design intent to customers and team members.

Nice To Haves

• Program Management preferred.
• PMP Certification preferred.
• Industry certifications are a plus: CTS AVIXA, ITIL

Responsibilities

• Ensure consistency in communications and adherence to our customer and FORTÉ standards
• Ensure billing, documentation, tracking and other correspondence is delivered to our customer accurately, on-time and to the mutually agreed upon formats.
• Partner with the enterprise sales representative to serve as a primary point of contact for our customers and leads the accumulation of KPIs and other key customer data provided during Quarterly Business Reviews (QBRs) and in other customer touchpoints.

Benefits

• Employee Referral Program reward of $1,000.00 less applicable taxes for successful referrals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed