Enterprise Product Manager – Market Operations Platforms, Vice President, Onsite

State Street•Boston, MA

15d•$120,000 - $217,500•Onsite

About The Position

Markets Operations Platforms brings together critical products and shared capabilities across Agency Lending and wider Markets Operations, spanning platforms, data, workflows and engineering teams. The Enterprise Product Manager sets direction across this portfolio, connects workstreams and focuses teams on measurable outcomes. Working across Operations, Design, Engineering, Architecture, Delivery and application owners, the role creates shared context to solve the right problems and build adaptable solutions. The role builds a deep understanding of Operations users, workflows, pain points and information needs through engagement, observation, data and feedback. It turns priority opportunities into clear, testable problems and defines a portfolio vision, measurable outcomes and enduring product strategy. It leads continuous discovery, tests value, usability, feasibility and viability, and makes evidence-led trade-offs across user impact, strategic fit, dependencies, cost and time-to-value. The Enterprise Product Manager maintains an end-to-end view across journeys, platforms, data and integrations; resolves gaps, overlaps, dependencies and competing assumptions; and gives empowered teams clear outcomes and guardrails. It clarifies decision rights across enterprise product management, product owners, application owners, architects and delivery leads. The role defines measures for adoption, journey performance, service quality, efficiency and target-state progress, and uses telemetry, user feedback and operational evidence to evaluate releases, refine priorities and drive improvement. The position is accountable for portfolio coherence and outcomes and partners with Business and Operations, Engineering, Architecture and Data, Product, and Delivery/Programme Management. Partner functions retain their own primary accountabilities; the role provides portfolio-level direction and alignment rather than absorbing those responsibilities. Success is demonstrated by teams understanding the shared vision and priority outcomes; capabilities being shaped through discovery and validated with users; cross-workstream gaps, overlaps and dependencies being resolved; release evidence informing roadmap decisions; and the portfolio having clear ownership, measures and priorities beyond the transformation horizon.

Requirements

Strong product judgement, curiosity about users and confidence making evidence-led decisions.
Ability to set direction and make thoughtful trade-offs across stakeholders and technology domains.
Credibility with senior Operations, Product, Design, Architecture, Data and Engineering leaders.
Inclusive, influential leadership, systems thinking and clear communication.
Significant product management experience across complex enterprise products, platforms or portfolios.
A track record of leading strategy and discovery across connected products or multiple engineering teams.
Experience with operational technology, workflow or data products, internal platforms or enterprise transformation.
Evidence of moving teams from feature delivery to measurable outcomes using research, telemetry and operational data.

Nice To Haves

Financial services, securities finance, asset servicing, Agency Lending or Markets Operations experience.

Responsibilities

Build a deep understanding of Operations users, workflows, pain points and information needs through engagement, observation, data and feedback.
Turn priority opportunities into clear, testable problems and define a portfolio vision, measurable outcomes and enduring product strategy.
Lead continuous discovery with Operations, Design, Architecture and Engineering, testing value, usability, feasibility and viability.
Make evidence-led trade-offs across user impact, strategic fit, dependencies, cost and time-to-value, using focused increments to accelerate learning.
Maintain the end-to-end view across journeys, platforms, data and integrations, resolving gaps, overlaps, dependencies and competing assumptions.
Give empowered teams clear outcomes and guardrails while clarifying decision rights across enterprise product management, product owners, application owners, architects and delivery leads.
Define measures for adoption, journey performance, service quality, efficiency and target-state progress.
Use telemetry, user feedback and operational evidence to evaluate releases, refine priorities and drive continuous improvement.
Partner with Business and Operations teams to align outcomes, validate user value and shape the joint roadmap.
Partner with Engineering to agree on value, scope and sequencing trade-offs while providing product context.
Work with Architecture and Data teams to ensure architectural and data choices support product strategy and end-to-end journeys.
Establish broader portfolio context, resolve cross-product conflicts and maintain alignment around intended outcomes with Workstream Product Owners.
Use delivery insights to inform trade-off decisions while maintaining focus on outcomes and learning.

Benefits

Retirement savings plan (401K) with company match.
Insurance coverage including basic life, medical, dental, vision, long-term disability and optional additional coverages.
Paid time off including vacation, sick leave, short-term disability and family care responsibilities.
Access to an Employee Assistance Program.
Eligibility for annual performance-based incentive awards, excluding certain sales roles subject to sales incentive plans.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.