Enterprise Operations Analyst

Henry Schein

1d•Hybrid

About The Position

This position focuses on the operational aspects of sales management including coordination and completion of Competitive Reviews and RFPs, profit analysis, implementation, reporting and review. This position will lead the team on special projects and major RFPs. Develop quality standards and process improvement initiatives in order to achieve best practices. Develop recommendations to solve problems and issues related to business operations. Prepare presentations and report findings to management. Prepare moderately complex financial analysis, budgeting, forecasting, and reporting. Adheres and follows company and division organizational policies and procedures.

Requirements

Proven track record for leading projects
Demonstrated ability to mentor/advise team members
Proficient in Microsoft Excel (VLOOKUPS and Pivot tables)
Basic business math
Analytical and organizational skills
Proficient in Microstrategy Data Warehouse a +
Proficient in Sales Force a +
Ability to effectively communicate with sales force (proactive) and upper management
Ability to conduct price/cost savings reports utilizing lower cost alternative products and/or contract costs
Ability to review and edit product matches based off of customer usage reports
Knowledge of sales plans and pricing adjustments
Ability to edit and review an Enterprise Profit Model
Basic understanding of industry practices
General proficiency with tools, systems, and procedures
Basic planning/organizational skills and techniques
Good decision making, analysis and problem solving skills
Good verbal and written communication skills
Basic presentation and public speaking skills
Basic interpersonal skills
Developing professional credibility
Typically 2 to 4 years of related professional experience.

Nice To Haves

Proficient in Microstrategy Data Warehouse
Proficient in Sales Force

Responsibilities

Responsible for submitting RFP (request for pricing) /RFI (request for information) and Competitive Reviews for our large customers.
Works with Legal to ensure that RFPs, bids and agreements are drafted as needed.
Collaborate with internal customers to gather requirements, identify issues, and determine the scope of project.
Create financial models of "what if" scenarios to help future business planning.
Prepare savings reports utilizing lower cost alternative products and/or contract costs.
Reach out to Manufactures to obtain best cost available to customers.
Develop reports from databases to provide management with information to make sound decisions.
Perform data modeling studies and develop basic models.
Document and maintain operational policies and procedures, including documenting detailed process flows.
Collect data to analyze new and existing business operations and processes to initiate and recommend best practices and procedures that focus on increased productivity and reduced cost; make recommendation to management to improve.
Responsible for management of Enterprise Profit Models.
Implement basic databases, including the analysis of data contained in the databases
Provide financial and/or business support for management teams
Communicate business results, operational analyses, change recommendations and other information developed and/or received to management, formally present findings to management.
Track, and report business metrics and service level agreements to key stakeholders.
Coordinates efforts/resources to ensure priorities are met. For example, participates in weekly/monthly calls and meetings with the sales and Enterprise operations teams.
Tracks wins, pending deals and loses
Participates in special projects and performs other duties as required.
Act as a project manager, lead process improvement initiatives and provide consultation to users to address business issues.
Oversees Enterprise Operations Specialist and Sr. Specialist work for quality and guideline compliance.
Available to answer questions from Enterprise Operations Specialist and Sr. Specialist and assist with training and development