Enterprise Merchandising Operations Associate

1-800-FLOWERS.COM, INC.•Medford, OR

4h•Onsite

About The Position

The Merchandising Operations Associate is responsible for setting up and maintaining products sold through the 1-800-Flowers family of brands. Accuracy in this process is critical, as it directly impacts how products are produced and sold to consumers. This role includes responding to and actioning all requests in a timely manner as they pertain to daily business, as well as communicating any changes to management, SOPs, or other established processes. Additional duties, assignments, and projects may be assigned at the discretion of management.

Requirements

Dependable with a strong work ethic and positive, can-do attitude
Collaborative mindset with enthusiasm for team success
Strong analytical and problem-solving skills with attention to detail
Ability to think critically and multitask in fast-paced environments
Proven track record of proactive, preventative problem-solving
Comfortable working under tight deadlines and occasional high-stress situations
High sense of urgency with the ability to manage multiple priorities
Strong communication, time management, project management, and interpersonal skills
Strong organizational, written, verbal, and computer literacy skills
Proficient in Microsoft Office Suite
Ability to work both independently and within a team environment
Willingness to work off-hours and weekends as needed
Microsoft Office (Word, Outlook, Excel, Access)
Strong written and verbal English communication skills
Knowledge of production processes, materials, quality control, and distribution
Basic mathematics (arithmetic and algebra)
Strong time management, critical thinking, and decision-making skills
Ability to collaborate across functional teams

Nice To Haves

Bachelor’s degree preferred
Experience in merchandising, manufacturing, supply chain, production, or gift development preferred
Experience with Centric PLM and/or Microsoft Access preferred
Oracle Financials and/or SAP ERP system knowledge a plus
End-user SharePoint experience a plus

Responsibilities

Participate in the product development process to understand data required for product setup and maintenance
Obtain and transfer information from a central database into systems of record (SAP and Oracle)
Partner with Product Development, Sourcing, and Merchandising teams to execute and verify product changes, including: Retail pricing, Product names, Ship dates and methods, Material Masters, Bill of Materials (BOM)
Work with Inventory and Planning teams to execute and verify: Vendor, product, and component shutoffs, Order moves and rejects
Collaborate with Vendor Relations to adjust vendor cutoff times or process shutoff requests
Review and update Material Masters, including material dimension data in SAP
Communicate product changes and stock issues across the organization (pricing, shipping, naming, out-of-stock, BOMs, etc.)
Balance daily responsibilities with urgent, time-sensitive requests such as: Code setup in Oracle/SAP, Assignment of new vendors to active products
Demonstrate efficiency by performing procedures quickly and accurately
Manage time effectively and prioritize workload
Coordinate data from multiple sources and verify data integrity
Validate own work for accuracy
Perform a variety of product data-related tasks across systems such as Atlas, Bloomlink, Oracle, Centric PLM, and SAP

Benefits

Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
Flexible Spending Account (FSA)
Health Savings Account (HSA)
401(k) retirement savings program
Mental health resources and Employee Assistance Program (EAP)
Paid vacation time (accrued based on hours worked and tenure)
Paid company holidays
Employee discount across our family of brands
Potential eligibility for annual merit-based compensation increases, where applicable

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume