Enterprise Internship, Wake Forest/Winston Salem Health Care Administration & Operations Undergraduate

Advocate Health • Winston-Salem, NC

5d • Hybrid

About The Position

The Administrative & Operational Intern may be assigned to site or system Administration departments or Operations across Advocate Health, with possible clinical research and academic exposure. Interns gain first-hand experience in healthcare operations and strategy and are responsible for identifying substantial studies and projects across the system. The work supports alignment of business objectives with team members and management in designated business units. Specific job standards and guidelines will be developed by the department.

Potential departments include Emergency, EMS, Public Safety, Imaging, Radiology, Neurology, Neuroscience, Oncology, Transplant, Specialty Care, Pharmacy, Primary Care, Internal Medicine, Rehab, Sports Medicine, Musculoskeletal, Surgery, and Surgical Services. Interns contribute to healthcare projects and initiatives, work with physicians and administrative and allied health colleagues, participate in committees and strategic planning, and study continuous-improvement methods. The internship runs May 31, 2027 through August 6, 2027, for up to 40 hours per week, Monday through Friday during business hours. It may be fully on-site or hybrid in the Winston-Salem area.

Requirements

• Currently pursuing an undergraduate degree in Healthcare Leadership, Healthcare Administration, Public Health, Management, Nonprofit Management, Laboratory Sciences, Data Analytics, or a related field.
• Freshman, sophomore, junior, or senior standing in Fall 2027 at a regionally accredited college or university.
• Good written and verbal communication skills.
• Strong attention to detail.
• Demonstrated ability to complete tasks successfully.
• Strong teamwork skills.
• Effective multitasking and prioritization skills.
• Strong computer skills, including proficiency with Excel.
• Integrity, maturity, dependability, a positive attitude, and enthusiasm.
• No prior experience required.
• No licensure, registration, or certification required.

Responsibilities

• Help manage a diverse portfolio of healthcare projects and contribute to their progress and work products in support of project sponsors’ needs.
• Join the assigned work unit and complete work within the rotation, using internal and external resources to accomplish goals and sharing perspectives on current trends and issues.
• Work effectively with physicians, administrative colleagues, and allied health staff; direct or lead the work of others in a work group or task force; and contribute to relevant committee work.
• Describe and integrate the relationships among practice, education and research; inpatient and outpatient settings; physicians, administrators and allied health staff; employee lifecycle activities; and costs, charges, revenue, providers, and payors in support of Advocate Health’s vision.
• Seek opportunities to improve processes and outcomes and support exceptional patient care; study and apply improvement methods, including data collection and analysis, group facilitation, and implementation strategies.
• Meet regularly with leadership to discuss the internship and report on project progress.
• Participate in the system’s strategic planning process.
• Assist with development of programs and services as assigned.
• Assist with database management and enter information, data, and records.
• Participate in developing programs, processes, or applications.
• Assist in preparing information and research materials and create and maintain presentations.

Benefits

• Paid time off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible spending accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match
• Financial wellness programs
• Educational assistance program
• Potential premium pay, incentive pay for select positions, and annual performance-based increases

What This Job Offers

• Career Level: Intern