Enterprise Information Analyst (Business Analyst) - Hybrid/Temp to Hire

Arctiq • Alexandria, VA

2d • Hybrid

About The Position

Arctiq is seeking an Enterprise Information Analyst (EIA) for a hybrid, temporary-to-hire role. The EIA will be responsible for protecting the fidelity of information as it moves across the client's systems, acting as the standing owner of data health across all enterprise systems including HubSpot CRM, Association Management System (AMS), ERP, event platforms, data warehouse, iPaaS, and other digital platforms. This role ensures data accuracy, proper integration, documented system ownership, and the identification and resolution of data anomalies and integrity failures.

Requirements

• Bachelor’s degree in information systems, business analytics, data management, computer science, or a related field.
• Minimum 3 years of experience in data quality, data operations, systems administration, integration monitoring, or a closely related discipline.
• Demonstrated experience monitoring and validating data across multiple enterprise systems simultaneously.
• Working knowledge of CRM, AMS, ERP, data warehouse, and integration platform concepts and architectures.
• Ability to read and interpret integration payloads, API documentation, ETL mapping documents, and data flow diagrams.
• Experience producing data quality metrics, scorecards, or health reporting for operational and leadership audiences.
• Clear written and verbal communication skills across technical, operational, and executive audiences.
• Familiarity with SQL or equivalent query tools sufficient to validate data and investigate anomalies independently.
• Experience working inside an active system implementation or enterprise architecture build-out.

Nice To Haves

• Experience in HubSpot, Salesforce, Microsoft Dynamics or other cloud-based CRM administration and/or data management.
• Familiarity with AMS platforms or comparable association management systems.
• Exposure to data warehouse environments including Snowflake, Datadog, Databricks, Microsoft Fabric, Azure Synapse, or Power BI or other open-source semantic models.
• Experience with iPaaS platforms such as MuleSoft, Boomi, Workato, n8n, Azure, or other open-source Integration Services.
• Background in or exposure to data governance frameworks such as DAMA, DMBOK, DCAM or other data foundation and management layers — not as a designer but as an operator.
• Exposure to Unix, Linux, or open-source tooling in a data operations or systems administration context.

Responsibilities

• Monitor data quality, completeness, consistency, and accuracy across all enterprise systems on a continuous basis.
• Maintain a data health scorecard by system and domain, updated on a defined cadence.
• Identify anomalies, duplicates, orphaned records, broken mappings, and integration failures across CRM, AMS, ERP, data warehouse, and digital platforms.
• Enforce data standards and governance policies set by the organization.
• Flag and escalate non-compliant data, failed integrations, or system changes that violate established standards.
• Track, support, and maintain resolution of escalated issues through to closure via Service Desk.
• Maintain the enterprise system-of-record registry, documenting authoritative systems, data consumers, and accountable teams for every data domain.
• Track and publish the accountability matrix for data quality by system owner.
• Quantify system ownership gaps (domains without a named owner, systems without defined stewards, integration points without documented accountability).
• Support system owners in understanding their data quality obligations.
• Maintain a living inventory of enterprise systems, integration points, APIs, and data flows.
• Monitor integration health across iPaaS workflows, API connections, ETL processes, and data warehouse pipelines.
• Validate that data written by integrations lands in the correct system of record, in the correct format, and at the expected frequency.
• Identify and document integration failures, transformation errors, field mapping drift, and synchronization gaps.
• Participate in integration design and implementation reviews to ensure governance standards are embedded before go-live.
• Coordinate with integration partners and technical teams during incident resolution, owning the issue log and driving it to closure.
• Participate in all SDLC and project workstreams where data is created, changed, migrated, integrated, or retired.
• Review solution designs, data mapping documents, field definitions, and acceptance criteria for compliance with current governance standards.
• Flag governance gaps, source-of-record violations, and integration risks to the project team and leadership before go-live.
• Ensure new system implementations adhere to established data standards.
• Document data decisions made during projects and maintain a decision log.
• Deliver a recurring data integrity status report summarizing system health, escalated issues, trends, and recommendations.
• Translate technical data quality findings into plain-language summaries for stakeholders.
• Maintain audit-ready documentation of data quality metrics, issue history, escalation records, and resolution outcomes.
• Work directly with system owners, business stakeholders, and technical teams to resolve data quality issues, ownership gaps, and integration failures.
• Facilitate working sessions for definition conflicts, source-of-record disagreements, or integration failures.
• Communicate enforcement actions and escalation decisions clearly and professionally.
• Support governance committees by providing data health metrics, issue status, and trend analysis.

Benefits

• Occasional travel may be required for key partner engagements, pilots, or major program milestones.
• Regular coordination across multiple time zones with internal teams and external partners as needed.
• Arctiq is an equal opportunity employer.
• If you need any accommodations or adjustments throughout the interview process and beyond, please let us know.
• We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level