CRM & Business Operations Coordinator (Temp-to-Hire)

Cherry Bekaert • Arlington, VA

8d • Hybrid

About The Position

Cherry Bekaert Recruiting & Staffing is partnering with a growing professional services organization to identify a CRM & Business Operations Coordinator for a temp-to-hire opportunity. This role is ideal for an early-career professional with experience supporting Salesforce, CRM systems, reporting, or business operations who is looking to expand their skills in sales operations, analytics, and process improvement. This position will play a key role in maintaining CRM data integrity, supporting reporting and dashboard development, assisting end users, and partnering with cross-functional teams to drive operational efficiency.

Requirements

• Bachelor's degree required
• 1-2 years of experience in CRM administration, sales operations, business operations, reporting, business development support, or a related field
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• Advanced proficiency in Microsoft Excel and PowerPoint
• Familiarity with CRM systems, reporting tools, and data management best practices

Nice To Haves

• Experience with Salesforce strongly preferred
• Exposure to federal contracting, professional services, or business development environments is a plus

Responsibilities

• Support day-to-day administration of CRM platforms, including user access, license management, data quality monitoring, and basic system troubleshooting
• Develop and maintain recurring and ad hoc reports for business stakeholders using Excel, PowerPoint, and CRM reporting tools
• Assist with dashboard creation and reporting enhancements
• Monitor and improve CRM data accuracy by identifying and resolving data quality issues
• Support opportunity tracking processes and ensure pipeline records are complete and up to date
• Provide user support and training for Salesforce and other CRM platforms
• Maintain training materials, user guides, FAQs, and documentation
• Partner with IT, Accounting, Contracts, and other internal teams to resolve system issues and support business initiatives
• Assist with process improvements, workflow documentation, research projects, compliance activities, and administrative support for the business development team

Benefits

• Temp-to-hire position with long-term career potential
• Opportunity to develop Salesforce and CRM administration expertise
• Exposure to executive-level reporting, business development operations, and cross-functional initiatives
• Hybrid work schedule with limited onsite requirements
• Collaborative and growth-oriented professional environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level