Enterprise Imaging Analyst

Essentia Health • Duluth, MN

2d • Remote

About The Position

Provides a variety of services and high-level support for the analysis of mid-complexity projects, along with the support and maintenance of affected EHR applications. Successfully leads initiatives and projects with other staff. Serves as a subject matter expert in assigned applications and works to develop a breadth of knowledge across applications. Develops, implements, and presents educational programs for end users. Responsibilities include addressing mid-complexity issues, acting as the liaison between customers and support staff to resolve issues, and understanding and adhering to the service provider/customer chain of accountability that ultimately leads to the patient. This position requires high responsiveness to customers and an aptitude for translating customer requirements into feasible options within the application. Duties also include planning and implementing technology learning programs and assessing users during these programs for successful competence. Works under general supervision.

Requirements

• Bachelor’s degree in Information Services, Business, Healthcare or related field of study plus 2 years of experience in Information Services, Business Services, Healthcare or related field OR Associates degree and 4 years of experience in Information Services, Business Services or Healthcare OR 6 years of experience in Information Services, Business Services or Healthcare

Nice To Haves

• Radiant, Cupid, PACS experience is preferred
• Certification in Epic applications preferred

Responsibilities

• Analysis of mid complexity projects
• Support and maintenance of EHR applications
• Leading initiatives and projects
• Serving as a subject matter expert in assigned applications
• Developing a breadth of knowledge across applications
• Developing, implementing, and presenting educational programs for end users
• Addressing mid complexity issues
• Acting as the liaison between customer and support staff to resolve issues
• Understanding and adhering to service provider/customer chain of accountability
• Planning and implementing technology learning programs
• Assessing users during technology learning programs for successful competence

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Supplemental insurance options
• 401(k) plan with employer contributions
• Training
• Tuition reimbursement
• Educational programs
• Flexible scheduling
• Generous time off
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree