Enterprise Field Engineer (Pre-Sales)

Cognite - AI for Industry•Houston, TX

10d

About The Position

Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world’s hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements. The Enterprise Field Engineering team leads the technical relationship as a customer scales beyond initial implementations and deployments into broader expansion and full enterprise-wide adoption. Enterprise Field Engineers help to validate technology fit, architect and demonstrate new use cases and support deployment and operationalization as adoption expands. They are also essential in enabling our partner ecosystem, ensuring solution integrity, and elevating the Cognite experience through feedback loops to Product and Customer Enablement. The Enterprise Field Engineering team works in close partnership with the Account Management team to grow and expand customers to enterprise scale and beyond.

Requirements

Extensive experience (5+ years) in solution architecture, field engineering, or technical presales/postsales roles, ideally in enterprise SaaS, cloud platforms, or industrial software.
Hands-on in Python, as well as good hands-on expertise with software development best practices.
Strong client-facing skills, with experience building trusted relationships with technology partners, enterprise clients, and internal stakeholders to co-create solutions and drive joint opportunities.
Expertise in industrial data, OT/IT convergence, and data integration patterns, with the ability to design scalable architectures that connect operational and enterprise systems.
Good understanding of data platforms, APIs, and integration methods, including data pipelines, storage, security, and governance — particularly in cloud and hybrid environments.

Nice To Haves

Education or practical experience relevant to our key industry focus areas. (E.g. petroleum engineering, chemical engineering, mechanical engineering, control system engineering, process engineering, etc.)
Knowledge of services and architectures provided by hyper scalers such as Azure, AWS and GCP.
Demonstrated ability to lead technical validations and solution accelerators that showcase the value of complex integrated solutions to partners and customers.
Experience working closely with product and engineering teams, providing field feedback to shape product development and align solutions with customer and partner needs.
Strong communication, presentation, and influencing skills, with the ability to translate complex technical concepts into business value for diverse audiences including executives, partners, and technical teams.

Responsibilities

Act as a technical liaison to key clients, establishing trusted relationships and ensuring alignment on solutions, integration architectures, and technical roadmaps to secure their willingness and confidence to scale and expand their use of Cognite Data Fusion®.
Collaborate closely with Account Managers and Sales teams to identify and prioritize client opportunities that drive mutual business value.
Educate clients on Cognite Data Fusion® and related offerings, leading to successful adoption, solution integration, and value realization.
Develop client-focused demos, reference architectures, and solution accelerators utilized by Cognite teams and customers.
Represent Cognite in client meetings, workshops, and technical briefings to leverage technical expertise to build client confidence.
Act as a bridge between clients and Cognite’s Product organization, translating client feedback and needs into clear, actionable product requirements.
Ensure client-integrated solutions are technically feasible, scalable, and aligned with Cognite’s broader product strategy.
Provide continuous technical feedback and market insights from client interactions to inform product development and enhance competitive positioning.
Partner with field engineering and sales teams to provide technical support on client opportunities, including technical account strategy, solution architecture, and use-case development.
Serve as a technical escalation point for complex client engagements, offering guidance and assistance to the broader sales organization.
Organize and manage client workshops and technical meetings, ensuring high-quality execution and alignment with client objectives.
Develop and promote best practices, frameworks, and reference architectures to strengthen Cognite’s position as a leader in client-focused industrial solutions.
Mentor other Field Engineers, sharing technical expertise and best practices related to client engagement and solution development.
Share insights and learnings from client interactions to enhance team effectiveness and responsiveness to market demands.