Enterprise Endpoint Engineer

Leidos•Indianapolis, IN

1d•$73,450 - $132,775•Onsite

About The Position

Leidos Civil IT division is focused on innovation and solving complex technical problems spanning infrastructure operations, cybersecurity analytics, and application modernizations. We rely on a team of skilled staff capable of operating across technical domains, embracing challenges, and being adaptable to new technologies and new ideas. This is not a traditional, siloed service desk role. We are actively seeking a candidate who is well-versed in troubleshooting and resolving issues within Microsoft Intune-managed environments, while also operating effectively across desktop support, endpoint management, security compliance, and network-related challenges. You will be expected to move fluidly across technical domains. This means owning problems end-to-end rather than handing them off—while balancing user experience, security requirements, and operational efficiency. This role is in support of a secure and enterprise scale environment with federally regulated compliance requirements. We are specifically looking for someone who can perform in the following areas: Enterprise Desktop Administration Build, image, configure, deploy, and maintain Windows workstations and peripherals using gold images and templates Administer Active Directory sourced user and computer objects and provide continuous compliance oversight using Group Policy controls Procure, track, and keep up to date software products and associated licensing Design, implement, and maintain Microsoft Intune endpoint management solutions. Procure and issue desktops with Intune Autopilot zero touch provisioning Build automation using PowerShell and Microsoft Graph where appropriate Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment Identify, prioritize, and remediate endpoint vulnerabilities using enterprise management and security tools Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness End User Support Communicate effectively with technical and non-technical staff while maintaining a high level of customer service Troubleshoot Windows operating systems, peripherals, printers, conferencing equipment, and endpoint hardware Diagnose and address network connectivity issues (e.g., access restrictions, firewall rules, DNS, VPN, IP/Port/URL filtering) Demonstrate the flexibility to contribute across endpoint engineering, user support, compliance, and operational initiatives as business priorities evolve Continuously improve endpoint management processes through automation, standardization, and operational excellence

Requirements

Bachelor’s degree in information systems or relevant field and 5+ years practical experience in the field
Ability to obtain public trust clearance and is a US Citizen
Ability to self-manage work tasks using M365 based tools
Demonstrated and proven ability to independently resolve issues, improve day-to-day operations with self-driven initiatives, and operate with a growth mindset
Hands-on experience administering or operating network access controls in the form of IP:Port or URL based filters
Practical experience managing enterprise desktops within a Microsoft Intune managed environment
Hands-on experience troubleshooting and administering Windows operating systems in an enterprise environment – ideally including peripheral device management, asset management, and VOIP operations
Understanding and practical exposure with regulatory controls, baselines, and security policies within an Azure Entra and Intune based environment with enterprise desktops and endpoints (CIS benchmarks, STIG, etc)
Located near Indianapolis, IN and is both willing and capable to be on-site daily in support of the mission

Responsibilities

Build, image, configure, deploy, and maintain Windows workstations and peripherals using gold images and templates
Administer Active Directory sourced user and computer objects and provide continuous compliance oversight using Group Policy controls
Procure, track, and keep up to date software products and associated licensing
Design, implement, and maintain Microsoft Intune endpoint management solutions.
Procure and issue desktops with Intune Autopilot zero touch provisioning
Build automation using PowerShell and Microsoft Graph where appropriate
Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment
Identify, prioritize, and remediate endpoint vulnerabilities using enterprise management and security tools
Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness
Communicate effectively with technical and non-technical staff while maintaining a high level of customer service
Troubleshoot Windows operating systems, peripherals, printers, conferencing equipment, and endpoint hardware
Diagnose and address network connectivity issues (e.g., access restrictions, firewall rules, DNS, VPN, IP/Port/URL filtering)
Demonstrate the flexibility to contribute across endpoint engineering, user support, compliance, and operational initiatives as business priorities evolve
Continuously improve endpoint management processes through automation, standardization, and operational excellence