Enterprise Cybersecurity Business Operations & Logistics Lead

Booz Allen Hamilton•McLean, VA
•$99,000 - $225,000

About The Position

As a member of the Enterprise Cybersecurity (ECS) Cyber Logistics and Operations (CLO) team, the Enterprise Cybersecurity Business Operations & Logistics Lead drives operational excellence and supports execution of program objectives in a fast-paced cybersecurity environment. The role requires sound judgment, attention to detail, independent operation, and the ability to anticipate and resolve challenges. The Lead partners with ECS leadership to manage priority actions and coordinate and prepare executive-level communications, briefings, and presentations, while overseeing core business operations. Responsibilities include leading process improvements, documenting and optimizing standard operating procedures, and promoting consistency across audit response, vendor operations, personnel workflows, communications, purchasing, and financial management. U.S. citizenship is required because of the work performed within the facility.

Requirements

  • 5+ years of experience in operations management developing and executing core business functions, with a focus on quality, efficiency, and process automation.
  • Experience with project management, including schedule, scope, and risk, and project management tools.
  • Expertise drafting and editing strategic communications, executive presentations, procedure documentation, and critical operations materials.
  • Experience with purchasing and finance, including budget reconciliation, variance analysis, and forecasting.
  • Ability to automate processes using AI and automation and reporting tools such as Power Automate, SharePoint, Excel, Smartsheet, Jira, or MS Planner.
  • Strong attention to detail and ability to manage competing priorities, identify risks early, and recommend actions to leadership.
  • Ability to work independently and collaboratively across technical and non-technical teams and interface effectively with all levels of management.
  • Ability to manage rapidly evolving priorities, tight deadlines, tasking, and performance.
  • Bachelor’s degree.
  • U.S. citizenship.

Nice To Haves

  • Experience using ServiceNow for workflow and ticket management.
  • Experience supporting internal audit and compliance remediation activities.
  • Experience managing vendor operations in cross-functional environments.
  • Knowledge of cybersecurity frameworks and terminology.
  • Strong organizational, problem-solving, and communication skills.
  • PMP Certification.
  • CompTIA Security+ Certification.

Responsibilities

  • Drive operational excellence and ensure seamless execution of program objectives.
  • Manage priority actions in partnership with ECS leadership.
  • Coordinate and prepare executive-level communications, briefings, and presentations.
  • Oversee core business operations.
  • Lead process improvement efforts and document and optimize standard operating procedures.
  • Drive consistency across audit response, vendor management operations, personnel management workflows, communications channels, purchasing, and financial management activities.
  • Manage end-to-end, multi-departmental workflows and approvals.
  • Identify risks proactively and provide actionable recommendations to leadership.

Benefits

  • Health, life, and disability benefits.
  • Financial and retirement benefits.
  • Paid leave.
  • Professional development.
  • Tuition assistance.
  • Work-life programs.
  • Dependent care.
  • Recognition awards for exceptional performance and demonstration of company values.
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