Enterprise Cybersecurity Business Operations & Logistics Lead

Booz Allen Hamilton•McLean, VA

About The Position

As a member of the Enterprise Cybersecurity (ECS) Cyber Logistics and Operations (CLO) team, the Business Operations & Logistics Lead supports a forward-leaning development team and drives operational excellence and execution of program objectives. The role calls for exceptional judgment, attention to detail, autonomy, and the ability to anticipate and resolve challenges in a fast-paced cybersecurity environment. The Lead partners with ECS leadership by managing priority actions and coordinating and preparing executive-level communications, briefings, and presentations, while overseeing core business operations. The role leads process improvement, documents and optimizes standard operating procedures, and promotes consistency across audit response, vendor management, personnel workflows, communications, purchasing, and financial management. U.S. citizenship is required due to the nature of work performed within the facility.

Requirements

At least 5 years of experience in operations management, developing and executing core business functions with a focus on quality, efficiency, and process automation.
Experience with project management, including schedule, scope, and risk, and project management tools.
Expertise drafting and editing strategic communications, executive presentations, procedure documentation, and critical operations materials.
Experience with purchasing and finance, including budget reconciliation, variance analysis, and forecasting.
Experience managing end-to-end, multi-departmental workflows and approvals.
Ability to automate processes using AI and automation and reporting tools such as Power Automate, SharePoint, Excel, Smartsheet, Jira, or MS Planner.
Strong attention to detail and ability to manage competing priorities, identify risks early, and provide actionable leadership recommendations.
Ability to work independently and collaboratively across technical and non-technical teams and interface effectively with all levels of management.
Ability to manage rapidly evolving priorities, tight deadlines, tasking, and performance.
Bachelor’s degree.
U.S. citizenship.

Nice To Haves

Experience using ServiceNow for workflow and ticket management.
Experience supporting internal audit and compliance remediation activities.
Experience managing vendor operations in cross-functional environments.
Knowledge of cybersecurity frameworks and terminology.
Strong organizational, problem-solving, and communication skills.
PMP Certification.
CompTIA Security+ Certification.

Responsibilities

Drive operational excellence and ensure seamless execution of program objectives.
Manage priority actions and coordinate and prepare executive-level communications, briefings, and presentations for ECS leadership.
Oversee core business operations.
Lead process improvement efforts and document and optimize standard operating procedures.
Drive consistent practices across audit response, vendor management operations, personnel management workflows, communications channels, purchasing, and financial management activities.
Manage end-to-end, multi-departmental workflows and approvals.
Use automation and reporting tools to improve processes.
Manage competing priorities, identify risks proactively, and provide actionable recommendations to leadership.
Work independently and collaboratively across technical and non-technical teams, interfacing with all levels of management.
Manage rapidly evolving team priorities, tight deadlines, tasking, and performance.