Enterprise Communications Assistant
Northwell•Village of Sleepy Hollow, NY
•$39,290 - $59,800•Onsite
About The Position
Performs communication-related activities and various routine clerical duties. This role involves working every other weekend and rotating holidays, with a shift of 4 hours per week, totaling 8 hours per pay period.
Requirements
- High School Diploma or equivalent, required.
- 0-1 years of relevant experience, required.
- Ability to communicate in English.
- Ability to learn the console and related duties.
Responsibilities
- Operates telephone console, answering incoming calls and extending them to the appropriate extension.
- Places outside calls for authorized personnel according to policy.
- Performs various communications and/or emergency activities, including paging personnel, announcing closures, and handling notifications.
- Answers general caller questions according to policy.
- Exchanges information with floors regarding patient room changes.
- Answers the TTY (phone for the deaf) promptly.
- Logs difficult/questionable calls and alerts appropriate management.
- Performs routine clerical duties such as maintaining records, files, and cards for adjustments, admissions, and other information.
- Calls the appropriate office when office alarms sound.
- Disseminates patient contact information, including telephone and room numbers.
- Expedites calls.
- Uses MED-HELP to access patients.
- Makes routine decisions regarding assigned tasks within defined parameters.
- Assists in implementing communications projects and strategies.
- Performs related duties as required.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
