Enterprise Client Relationship Manager

Capital Group•Los Angeles, CA

4d•Hybrid

About The Position

The Enterprise Client Relationship Manager will deliver Capital Group’s enterprise value proposition to a select set of strategically important AI partner firms to drive innovation and firm-wide strategic benefit. This role will act as a strategic connector across Capital Group’s businesses, orchestrating senior-level engagement and ensuring long-term, mutually beneficial partnerships. The Relationship Manager focuses on unifying internal efforts and creating a single point of contact for these AI companies, positioning Capital Group as a trusted enterprise partner in the rapidly evolving AI landscape.

Requirements

Minimum of 5 years of experience in AI, technology partnerships, or enterprise relationship management.
Strong understanding of AI/ML, cloud platforms, and enterprise technology trends, with technical fluency in AI concepts and enterprise integration.
Intellectually curious and demonstrate analytical thinking in complex domains.
Proven ability to identify and communicate business-building insights.
Deep knowledge of client engagement strategies and tactics.
Proven success managing senior-level relationships across complex organizations.
Skilled in initiating, developing, and influencing cross-functional teams to achieve business objectives.
Excellent communication skills with the ability to translate between technical and business audiences.
Thrive in fast-paced, innovative environments that require collaboration, iteration, and adaptability.
Bachelor’s degree

Nice To Haves

Financial services experience
MBA or technical graduate degree

Responsibilities

Serve as the primary enterprise relationship lead for key AI partners.
Drive strategic leadership meetings to advance mutual innovation agendas.
Communicate Capital Group’s AI and enterprise strategy to partner firms.
Align with partner executives to drive a shared roadmap and strategic priorities.
Elevate Capital Group’s profile as a trusted innovation partner in financial services.
Capture and relay key partner insights and feedback to internal stakeholders.
Identify and support new business and co-innovation opportunities with AI firms.
Develop and maintain enterprise-wide account plans and engagement roadmaps.
Map internal and external stakeholders to streamline relationship management.
Share key partner updates and insights across internal teams.
Prepare executive briefings and talking points for senior-level engagements.
Drive internal alignment on AI partner priorities and messaging.
Track and report on partnership health, value metrics, and follow-ups.
Support integration of partner capabilities into Capital’s AI and tech initiatives.