Enterprise Client Executive [Remote-Eligible]

Bertelsmann-Jobs•Morrisville, NC

19h•$150,000 - $250,000•Hybrid

About The Position

The Client Executive role is an individual contributor position that proactively manages a set of designated accounts by cultivating and maintaining relationships through critical activities throughout the client lifecycle stages of adopt, engage, expand, and retain. The Client Executive is also responsible for leading proactive lead generation activities including account-based marketing approaches, event attendance, marketing generated lead follow up and “on the ground” relationship building. This role will be working in our Acute Care vertical.

Requirements

7+ years Account Management experience in the healthcare market
Proven record of exceeding sales quotas over an extended period in SaaS, consultative sales within the last 3 years
Prove track record cultivating new relationships and passion for client success
Proven ability to navigate internal departments to product results for clients and company
Bachelor’s degree in business or healthcare field
The ability to travel ~25-50%

Nice To Haves

Vertical-specific healthcare experience strongly preferred

Responsibilities

Serving as the main point of contact to our largest and highest value clients, related to retention and growth and expansion opportunities
Dedicating time to an analysis of each individual customer’s key objectives, and integrating such considerations in sales approach or suggested products
Applying knowledge of how products address customer needs, as well as propensity to stay up to date with internal and competitor product development
Remaining engaged in a customer satisfaction issues until solution is reached, maintaining objectivity, a high level of business acumen, and addressing root problems
Supporting specific marketing programs, lead generation campaigns, and targeted sales activities
Attend relevant industry events, conferences, and networking opportunities to promote the Relias’ offerings and develop client relationships
Partner closely with internal teams (marketing, Solutions) as needed to align on client strategies and share insights to help drive overall business goals and objectives
Other duties as assigned

Benefits

Fantastic health and wellness benefits package
outstanding 401k match
flexible PTO program
generous and inclusive parental leave policy
Relias pays for the employee portion of the monthly healthcare premium
Flexible work environment with onsite and work from home options
Active Employee Resource Groups open to all employees
Comprehensive onboarding program
Growth and career advancement opportunities
Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
Professional development gained from conference attendance and participation in organizations like NC Tech
Onsite 321 Coffee Shop providing free coffee and pastries to employees