Enterprise Change and Governance Lead

Cengage Group•Virtual US OH, OH

1d•$88,600 - $115,200•Remote

About The Position

Cengage is looking for an IT Enterprise Systems Transformation & Adoption Lead to join our IT Change Management function. This hands-on role helps ERP and enterprise system changes turn into measurable business outcomes and balanced ways of working. You’ll partner with IT, technical product owners, and business teams to prepare impacted groups and support operational adoption. The strongest candidates understand that adoption depends on more than training. It requires clear processes, communication, leadership support, and operational alignment.

Requirements

3–5 years supporting organizational change, business readiness, or system adoption initiatives.
Experience supporting ERP, CRM, finance, or enterprise platforms in complex environments.
Ability to translate technical and operational change into clear communications, readiness activities, and stakeholder support.
Confidence working across technical and business teams.
Strong written and verbal communication skills.

Nice To Haves

Familiarity with SAP, Salesforce, or similar enterprise systems from a change, adoption, or business readiness perspective.
Experience working in a matrixed, high-growth, or transformation-heavy environment.
Curiosity about AI-enabled workflows, automation, and digital tools that improve how work gets done.

Responsibilities

Support change, communication, business readiness, training coordination, and adoption work for enterprise system initiatives, with an initial focus on ERP and finance system adoption.
Build and adapt change, communication, readiness, and training plans based on business and technical needs.
Identify impacted audiences, adoption risks, readiness gaps, and leader support needs.
Translate system and process changes into clear operational impacts for employees.
Partner with project and business teams to surface risks early and support adoption through implementation.