Business Culture and Process Change Agent (Enterprise Change Leader)

Leonardo DRS, Inc.•Melbourne, FL

3d•Hybrid

About The Position

The Business Culture-Process Change Agent is responsible for driving measurable culture and process improvements across the enterprise. This role works effectively at all levels of the organization—from frontline teams to executive leadership—to identify barriers, align stakeholders, and lead change efforts that improve performance, collaboration, compliance, and employee experience.

Requirements

Bachelor’s degree in Business, Organizational Development, Industrial Engineering, Psychology, or related field (or equivalent experience)
10+ years of experience leading culture change, business transformation, process improvement, or change management initiatives
Demonstrated ability to influence without authority and work effectively with executives through frontline teams
Strong facilitation skills with experience leading workshops and cross-functional working sessions
Proven experience delivering measurable outcomes (adoption, cycle time reduction, quality improvements, cost savings, engagement, etc.)
Executive presence and credibility with senior leaders
Systems thinking and ability to connect culture, process, structure, and incentives
Data-driven mindset paired with strong people skills
Pragmatism and bias for action—can move from analysis to execution quickly
Coaching orientation—develops capability in others rather than “doing change to them”
Conflict navigation and ability to manage ambiguity, tension, and competing priorities
U.S. Citizenship required.
This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.

Nice To Haves

MBA with a focus in finance
Change management certification (e.g., Prosci, ACMP/CCMP)
Lean/Six Sigma certification (Yellow/Green/Black Belt) or equivalent continuous improvement experience
Experience in regulated environments (e.g., aerospace/defense, manufacturing, healthcare, finance)
Experience implementing new operating models, shared services, ERP/business systems, or enterprise workflow standardization

Responsibilities

Lead cross-functional change initiatives that improve how work gets done (processes, behaviors, decision-making, drive more analytical fact based decisions modeling, and ways of working)
Serve as a trusted advisor to leaders and teams on change strategy, adoption risk, champion root causes and corrective actions of key business process, and organizational readiness
Translate business strategy into practical change roadmaps with clear outcomes, milestones, and success measures
Assess current culture and working norms; identify gaps between current state and desired behaviors
Design and facilitate interventions that reinforce desired culture (e.g., operating rhythms, team norms, feedback loops, leadership behaviors)
Coach leaders and teams on building psychological safety, accountability, continuous improvement, and collaboration
Partner with functional leaders/owners to map, simplify, standardize, and improve business processes
Identify root causes of inefficiency and variation; implement sustainable improvements using Lean, Agile, Kaizen, or similar methods
Develop SOPs, playbooks, and governance models that enable repeatable execution and continuous improvement
Build alignment across diverse stakeholder groups, including senior leaders, middle management, and frontline employees
Facilitate workshops (e.g., discovery, root cause, value stream mapping, retrospectives, lessons learned) to drive shared ownership
Manage resistance productively by understanding incentives, concerns, and organizational dynamics
Create and execute change communications that are clear, audience-specific, and behavior-focused
Develop training and reinforcement plans to ensure adoption and sustained results
Establish mechanisms to measure adoption and performance (KPIs, pulse surveys, leading indicators) and adjust approach as needed

Benefits

medical, dental, and vision coverage
a company contribution to a health savings account
telemedicine
life and disability insurance
legal insurance
a 401(k) savings plan
wellness programs that focus on physical, emotional, and financial well-being
programs and activities to support career-growth, professional development, and skill enhancement
flexible work schedules with our 9/80 program
competitive vacation
health/emergency leave
paid parental leave
community service hours