Enterprise Business Services Specialist (CISO Focus)
About The Position
The Enterprise Business Services Specialist (CISO Focus) serves as a technology partner for the CISO Corporate Function, driving intake, roadmap planning, solution design, and delivery of CISO initiatives. The role ensures alignment between business priorities and IT execution while supporting cross-functional integration. The specialist supports communication between IT and the CISO business function, updates the CISO portion of the IT Enterprise Transformation Roadmap, and helps plan major system changes and implementations. The role partners with intake leads to capture and prioritize requirements, supports project planning and execution, shapes MVP scope and release plans, and applies knowledge of CISO processes and security operations to solution design. It also leads functional and UAT testing, coordinates resolution of CISO application issues, promotes simplified and agile delivery approaches, and guides requests through the AFS IT Intake Process by developing business cases and clarifying requirements.
Requirements
- Advanced business requirements analysis: translate complex CISO needs into clear requirements and acceptance criteria.
- Advanced business process design and workflow optimization: map and optimize CISO workflows aligned with enterprise security objectives.
- Advanced agile methods and ceremonies: create user stories, lead backlog refinement and sprint planning, and support iterative delivery for CISO initiatives.
- Advanced stakeholder management and communication: facilitate intake discussions, prioritization, and alignment with CISO stakeholders.
- Intermediate documentation and configuration management: develop accurate requirements documents, functional specifications, and configuration support materials.
- Advanced solution design and functional architecture: shape solution direction using knowledge of CISO operations and Corporate Function technology patterns.
- Intermediate to advanced testing leadership (UAT and functional testing): plan and execute UAT cycles, manage defects, and validate readiness for CISO releases.
Nice To Haves
- Familiarity with cybersecurity compliance and regulatory topics, including NIST, FedRAMP, Zero Trust principles, and regulatory intake considerations.
- Knowledge of release coordination, change control practices, and deployment readiness.
- Proficiency with agile tools such as JIRA and Azure DevOps for backlog refinement, intake prioritization, user story creation, and roadmap tracking.
- Exposure to quality and testing tools, including test planning tools and test plans.
- A process simplification and workflow optimization mindset, including identifying opportunities to streamline documentation and intake workflows.
- Experience coordinating across Corporate Functions, IT delivery teams, and security stakeholders.
- Strong executive-level communication skills, including translating technical, security, and regulatory topics into actionable business-aligned content for senior leaders and decision forums.
Responsibilities
- Support the IT–Business integration point for CISO by communicating priorities, releases, updates, and issues.
- Support updates to the CISO portion of the IT Enterprise Transformation Roadmap and drive planning for major system changes and implementations.
- Partner with CISO intake leads to capture, refine, and prioritize regulatory and functional requirements.
- Work with Project Managers and Delivery Leads to support solution planning and execution.
- Define MVP scope, inform release planning, and shape product direction for CISO-aligned initiatives.
- Apply functional knowledge of CISO processes and security operations to support solution design.
- Lead functional and UAT testing for CISO releases, including planning, script execution, and defect management.
- Serve as an escalation point for CISO application issues and coordinate timely resolution.
- Promote simplified, agile approaches that improve CISO delivery efficiency.
- Guide CISO requests through the AFS IT Intake Process by developing business cases and clarifying requirements.
Benefits
- A collaborative and caring community where employees feel they belong and are empowered to grow, learn, and thrive.
- Hands-on experience, certifications, industry training, and other learning opportunities.
- A wide variety of benefits.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
