About The Position

Say hello to the ecommerce OS. Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive.

Requirements

  • 1–2 years' experience in a BDR or SDR role with a consistent track record of hitting or exceeding quota.
  • Experience prospecting into enterprise or mid-market accounts preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport quickly with senior stakeholders.
  • Excellent organisational skills with a keen attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in CRM software (e.g., HubSpot, Apollo) and sales enablement tools preferred.
  • A proactive, results-oriented mindset with a passion for sales and business growth.

Responsibilities

  • Identify and research potential key decision-makers and buying committees within your target enterprise accounts.
  • Develop and execute multi-threaded outbound strategies to generate new business leads through cold calling, email campaigns, social media outreach, and networking events.
  • Qualify inbound leads and convert them into discovery meetings booked.
  • Engage with senior stakeholders and multiple contacts across target accounts to understand their business needs, pain points, and goals.
  • Effectively communicate the value proposition of Swap's products and services to potential customers over phone, email and social selling, tailoring messaging to enterprise-level challenges and priorities.
  • Build and maintain strong relationships with potential customers through consistent follow-up and value-added communication.
  • Partner closely with Account Executives to develop ongoing engagement strategy with assigned prospect accounts to drive revenue goals.
  • Stay up-to-date on industry trends, market conditions, and competitors to effectively position Swap in the marketplace.
  • Track and report on individual key metrics such as lead conversion rates, sales pipeline development, and overall business development performance.
  • Utilise CRM tools to maintain accurate records of all interactions with potential customers.
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