Enterprise Balancing Control Specialist
About The Position
First Hawaiian Bank is currently seeking a detail-oriented, engaging, organized Enterprise Balancing Control Specialist to join our EOSD – Centralized Reconciliation & Adjustments team. In this role, you will be responsible for reconciling the Bank’s major applications and assisting the Centralized Reconciliation & Adjustments (“CR&A”) Supervisor with daily operational processes for CR&A, Item Processing and ATM departments. Processes include centralized cash reconciliation, branch teller exchange accounts, branch cash shipments, reconciliation for the general ledger control accounts for the Bank’s major applications such as Savings, Checking, Consumer Loans, Commercial Loans, Retirement Savings and Safe Deposit, Item Processing Control accounts, Zelle settlement accounts, ATM settlement account for Hawaii and GU/Saipan, ATM cash deposit balancing, FDR Bancontrol settlement-process transactions and reconciliation, ATM daily/monthly fee settlement, Network balancing, EFT disputes/chargebacks/adjustments/provisional credits and ATM surcharge rebates. This position is also responsible for reviewing and researching unprocessed transactions from Enterprise Operations Services Money Processing Center (“EOS-MPC”) and D1 Teller system InProcess cancelled and stored transactions.
Requirements
- High school diploma or equivalent work experience required.
- 1 year of experience with back-office operations preferably with CR&A and Item Processing operations required.
- Excellent organizational skills and ability to handle multiple tasks simultaneously to meet deadlines.
- Excellent written and verbal communication.
- Able to handle confidential matters judiciously.
- Possesses attention to detail with excellent follow-through.
- Able to work under pressure with multiple deadlines.
- Excellent time management skills.
- Proficient in Microsoft 365 suite of applications.
Nice To Haves
- Bachelor’s degree in Business Administration or related field preferred.
- Knowledge of item imaging technology preferred.
Responsibilities
- Reconciling the Bank’s major applications
- Assisting the Centralized Reconciliation & Adjustments (“CR&A”) Supervisor with daily operational processes for CR&A, Item Processing and ATM departments
- Centralized cash reconciliation
- Branch teller exchange accounts
- Branch cash shipments
- Reconciliation for the general ledger control accounts for the Bank’s major applications such as Savings, Checking, Consumer Loans, Commercial Loans, Retirement Savings and Safe Deposit
- Item Processing Control accounts
- Zelle settlement accounts
- ATM settlement account for Hawaii and GU/Saipan
- ATM cash deposit balancing
- FDR Bancontrol settlement-process transactions and reconciliation
- ATM daily/monthly fee settlement
- Network balancing
- EFT disputes/chargebacks/adjustments/provisional credits
- ATM surcharge rebates
- Reviewing and researching unprocessed transactions from Enterprise Operations Services Money Processing Center (“EOS-MPC”)
- Reviewing and researching D1 Teller system InProcess cancelled and stored transactions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
