Enterprise Applications Specialist I

COMMONWEALTH OF VIRGINIA DBA VIRGINIA PORT A•Norfolk, VA

19h•$69,783 - $87,229•Onsite

About The Position

The main objective of this position is to configure, implement, debug, maintain, and provide on-going support of assigned enterprise applications. The Port of Virginia is a 24-hour, 7-day-a-week, 365-day-a-year operation, schedule and location may vary based on the needs of the operation.

Requirements

Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field (or equivalent experience).
Valid driver’s license
Transportation Worker Identification Credential are required.
Verbal and written communication skills, with the ability to communicate with employees across all levels of the organization
Time management skills
Ability to handle multiple assignments in an effective way
Analytical and problem-solving skills with strong attention to detail
Ability to gather user requirements and specifications and translate to new processes and system configurations
Attention to detail and high degree of accuracy
Verbal and written communications skills
Organizational skills to prioritize work and report on progress
Knowledge of Microsoft Office Applications (Access, Excel and Outlook) at an intermediate level or beyond
Strong analytical and problem‑solving skills.

Nice To Haves

Background in terminal operations associated with assigned applications preferred.

Responsibilities

Communicates status of system disruptions in a timely and accurate manner while providing input to the mitigation of all current and future risks.
Contributes to a team-based culture to ensure the smooth operation of the group, its projects, and the operational goals of the Port of Virginia.
Manages application software versioning to maximize consistency across all operations sites.
Reviews new application versions and processes for assigned applications.
Manages and conducts test plans related to the deployment of new software and associated upgrades.
Provides launch day support associated with all software systems that interact with assigned applications.
Provides 24x7 support for timely resolution of emergency situations.
Collaborates with team members to provide cohesive, manageable, and functional application solutions.
Implements strategies for increasing the effectiveness and efficiency of applications, as well as ways to improve or further leverage these tools.
Maintains awareness of safety in all aspects of daily decisions.
Performs other duties as assigned.