Enterprise Applications Analyst
About The Position
The Enterprise Applications team is responsible for establishing and configuring enterprise software applications, providing training to IT staff and employees, supporting users, and troubleshooting issues. Your day-to-day job will consist of: Administer and support SaaS applications, ensuring availability, performance, and secure access. Manage application licenses, renewals, and usage to optimize cost and utilization. Maintain clear documentation for configurations, integrations, and processes. Evaluate new applications and recommend solutions aligned to business needs. Partner with stakeholders to gather requirements and improve tools and workflows. Support SaaS portfolio optimization, including rationalization and standardization efforts. Collaborate with Security and IT teams on access control and compliance requirements. Assist with audits and ensure adherence to onboarding/offboarding processes. Maintain and update the enterprise application inventory.
Requirements
- 2–5+ years of relevant and related work experience.
- Bachelor’s degree or equivalent, or equivalent years of relevant work experience.
- Travel occasionally, up to 5-10%, for key moments such as team summits, training, conferences, etc., with increased frequency during peak periods based on business demands.
- Additional experience may be substitute for an advanced Degree.
- Strong understanding of SaaS environments, licensing, and access management
- Familiarity with tools like Microsoft 365, Salesforce, or similar platforms
- Strong organizational, documentation, and problem-solving skills
Nice To Haves
- Experience supporting and administering enterprise SaaS applications (e.g., Microsoft 365, Salesforce, Atlassian)
- Proven ability to manage licenses, optimize usage, and identify cost-saving opportunities
- Familiarity with application portfolio management, including rationalization and inventory tracking
- Strong stakeholder collaboration skills, with experience working across IT, Security, and Procurement teams
Responsibilities
- Administer and support SaaS applications, ensuring availability, performance, and secure access
- Manage application licenses, renewals, and usage to optimize cost and utilization
- Maintain clear documentation for configurations, integrations, and processes
- Evaluate new applications and recommend solutions aligned to business needs
- Partner with stakeholders to gather requirements and improve tools and workflows
- Support SaaS portfolio optimization, including rationalization and standardization efforts
- Collaborate with Security and IT teams on access control and compliance requirements
- Assist with audits and ensure adherence to onboarding/offboarding processes
- Maintain and update the enterprise application inventory
Benefits
- Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off - DTO)
- Wellness Program, including ClassPass & Employee Assistance Program
- Tuition Reimbursement
- Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
